Your mileage may vary but after 3 months and 2 days (May 19th) and over
4 tickets opened, I fixed the corrupted payment method issue on my own.
The problem started when I added a second oculus to my Facebook account.
Immediately the existing payment ...
When I added a second Oculus to my account, suddenly all existing
Payment Methods disappeared and I was unable to add additional payment
methods. I tried Chrome, Edge, and Firefox as well as the Oculus itself
and used two different paypal accounts an...
I attached a second Oculus for my son to my account which bricked the
ability to purchase apps. Specifically, it nixed existing payment types
and any attempt to add a credit card or paypal account in the Oculus or
via the webpage fails with an error....
Hopefully that stays true. It took me 6 months and that was only after I
used LinkedIn and contacted directors and executives in the Oculus part
of the business. And even then it didn't happen right aways and took
another two months. They have "we ar...
My experience is they eventually got back to me ... after 3 separate
tickets, 4 supposed escalation, and almost 5 months with me posting
here, Reddit, calling, chat, and emailing back on existing tickets twice
a week. In the end I used my connections...
After 3 months and 2 days (May 19th) and over 4 tickets opened, I got
the problem fixed. Now mind you, I still haven't heard from support
since June 2nd. What it might be is I had Developer Mode turned on for
both Oculus'. This time I went into the O...
Though I never heard from support, I did fix this issue on my own it
seems. After 3 months and 2 days (May 19th) and over 4 tickets opened, I
still haven't heard from support since June 2nd. What it might be is I
had Developer Mode turned on for both...
