Your mileage may vary but after 3 months and 2 days (May 19th) and over
4 tickets opened, I fixed the corrupted payment method issue on my own.
The problem started when I added a second oculus to my Facebook account.
Immediately the existing payment ...
When I added a second Oculus to my account, suddenly all existing
Payment Methods disappeared and I was unable to add additional payment
methods. I tried Chrome, Edge, and Firefox as well as the Oculus itself
and used two different paypal accounts an...
I attached a second Oculus for my son to my account which bricked the
ability to purchase apps. Specifically, it nixed existing payment types
and any attempt to add a credit card or paypal account in the Oculus or
via the webpage fails with an error....
My experience is they eventually got back to me ... after 3 separate
tickets, 4 supposed escalation, and almost 5 months with me posting
here, Reddit, calling, chat, and emailing back on existing tickets twice
a week. In the end I used my connections...
After 3 months and 2 days (May 19th) and over 4 tickets opened, I got
the problem fixed. Now mind you, I still haven't heard from support
since June 2nd. What it might be is I had Developer Mode turned on for
both Oculus'. This time I went into the O...
Though I never heard from support, I did fix this issue on my own it
seems. After 3 months and 2 days (May 19th) and over 4 tickets opened, I
still haven't heard from support since June 2nd. What it might be is I
had Developer Mode turned on for both...
After 3 months and 2 days (May 19th) and over 4 tickets opened, I got
this to work. Now mind you, I still haven't heard from support since
June 2nd. What it might be is I had Developer Mode turned on for both
Oculus'. This time I went into the Oculus...