Trying to set up two new machines and neither one of them will run the
Oculus App. They run for a while showing "checking the status of your
oculus app" then come back with an error "Can't Reach Oculus Service."
Then it wants me to try Repair and the...
I am wondering if the trouble I posted about earlier might be fixed by
an update to the latest OVR plugin. This link says the plugin was update
to version 1.75.0. I am not sure if that's what we have. Was it just
incorporated into the UE4 Engine sour...
We updated to UE 4.27 and now, frequently, the editor process does not
actually end when we close the editor. We have to go into the Task
Manager to kill it. In the debugger, the call stack looks like it is in
the OVR Plugin. Anyone know what this co...
We started getting this today, uploads are repeatedly failing at the
same point when it tries to fetch a previous build of an OBB: It says
"Error" and stops the upload, but the ovr_platform_utility is not
returning an errorlevel, so our build system ...
I know that you can designate a release channel with ovr_platform_util
when you upload a Quest build. But can you use that utility or any other
to move or copy a previously-uploaded build to another channel? Say to
move from Alpha to Beta? How could ...
We got to the bottom of this. It was happening because we were trying to
install/launch the Oculus app from Remote Desktop. Apparently the app
wants to do something with audio devices and it is confused when
accessed from an RDP session. We were able...
The PCs do meet the requirements for both Rift and Quest Link. In fact,
one of the PCs I am getting this error on previously had a working
Oculus app. Our IT says that neither antivirus nor VPN should be
interfering with it.The PC's all are running W...
