Hi everyone and @MetaQuestSupport, I’m writing this post to share my
incredibly frustrating experience with Meta's support regarding a
defective Quest Pro headset, and to seek advice and support from the
community. I have been playing cat and mouse w...
Hi!I recently had a RMA for my quest pro and that included receiving a
factory new headset.On my previous headset, the developer mode was there
and turned on. But now on the new headset, it doesn't show the toggle
for developer mode anymore and only ...
I really appreciate that you reached out to them ❤️This has been a
complete nightmare and all I want is to recieve the help I need.
Directly messaging meta would only start a new ticket, which they would
then merge into the other one. I already tried...
Before any Meta Support agent tells me to directly messaging them so I
can start a new ticket. Please do not tell me that, because I started a
ticked on the 8th of June after not receiving any response on my last
one. And I am yet to get a reply for ...
Up until the recent months, Meta Quest Support has been absolutely
amazing. The support has been beyond expectations with quick responses
and immediate help.But now suddenly it has become absolutely terrible.
Taking two weeks for a response and only ...
I've been having this exact same issue for the last few months. It gets
worse with every update Even after RMA, same issue. Seems to be a
software issue.
