I don't think it has anything to do with enabling social features, that was just a coincidence for you. You just got the luck of the draw and got a piece of junk unit sent to you. As have many others, including myself. The stories posted above look v...

I too have had a horrible experience with Oculus support. I had my Quest for less than a month when it crashed on me. Now whenever I turn it on, it only presents me with the Oculus logo and then goes to a black screen, like the video driver is messed...