My Touch order status has been stuck on "unable to authorize payment
method" for a week. I've updated my payment info multiple times with
multiple working cards and Paypal, and each time authorization has
failed and I've had to wait another day or tw...
UPDATE: After speaking to a support rep, I canceled my order and placed
a new one, after which the rep marked the new order as a preorder and
moved it up to my original position in the queue. The new order went
through and my Touch shipped a few days...
Nope, the address is good. I opened a ticket for this last Friday. On
Monday a support rep said to try a different payment method, which I
already had, and if that didn't work to try Paypal. I switched it to
Paypal and that failed yesterday, which I ...