Cannot receive confirmation code
Hello, I am very frustrated of meta support but I'm not giving up. Here is my context : I logged out of my account, I forgot my password so I tried to ask a confirmation code to be sent to my email but I don't receive it. I started dealing with Meta helpdesk on the 7th april through case number #*** and it's still not resolved. I have been trying to get my case resolved with them for a month and I'm very tired not getting my problem fixed. The problem I'm facing : - Cannot receive 2FA code to my email account, it is impossible to get it myself. - The META support sending me confirmation codes (8 DIGITS instead of 6 !) that will not work (I keep telling them it doesn't work but they persist with it). Steps I'm following : - Land on auth.meta.com - Click on "continue with email" and enter email - On "Check your email" step it asks me to enter a confirmation code, cannot receive it. I'm stuck there. What I cannot do as a workaround : - I cannot use facebook, my account is unrelated - I cannot used instagram, my account is unrelated but share the same email. It tells me I would need to create another account linked with instagram but that has a different email. Many times, the support sent me confirmation codes or 2FA codes I don't understand, they are 8 digits ? So despite my attempts to enter them I get limited to 6 digits. Of course it doesn't work. (Translation : Paula sends me a code to use of 8 digits.) (Translation : Login Failure. Your email or password is incorrect.) Other thing that I tried with those codes I received : Put them as password. Not working. What I've done on my side : Looked thoroughly in my spams, junks and nothing in my email. Tried different browser on desktop + phone Tried private mode on browser to clear cache What I dealt with the support which FAIL to help me: - Case number: #*** > Verified with the support my account by telling them my HW Device, Lasts 4 numbers of my credit card and username. Ticket is apparently closed because the issue is being handled on the second ticket. - Case number: #*** > Did the dumb first steps like checking if it was not my browser or spams to give them confirmation it is not on my side... > Verified my identity with an official ID Card > Been stuck in a loophole of telling them I need to enter a 6 digits code but they keep sending me 8 digits ones. What I think would be the best solution : - Tell me how to proceed so I can send you a different email that you could change on my account so I can receive my future confirmation codes - Meta redeem my account's value in a gift card (equal or more) so I can enjoy playing again on a different account - Change my password manually and send it to me however this won't fix my email verification code problem I would be looking for a way to communicate in PMs if possible for a better communication between us, that would be extremely appreciated because I am wasting so much time with Meta.
Meta Developer hub stuck in Login loop
Good morning, i am looking into getting into Meta quest 3 development. However i am having issues with the developer hub application. I have my developer account set up, and everything seems to be good. However what happens is, the app will redirect me to a browser to login, when i login it then redirects me back to the app, however when it refreshes it simply refreshes the "Continue in browser page" Not logging in. It was suspected that this may be caused by my facebook acount being linked to my meta account. I have disconnected and reinstalled the hub, however this issue persists. Anyone have any issue with this and can advise?
Log in with the Meta user account using PCLink to use Shared Spatial Anchor
Hello, We are developing an app in Unity using the Meta SDK. So far, we have implemented Shared Spatial Anchors, and they work fine when we build the project for Android. We are now trying to build the app for Windows and connect a computer with a Meta Quest 3 device. However, we are unable to log in to the app with Meta. We attempt to log in with the Meta account in the app using the following code: Users.GetLoggedInUser().OnComplete(GetLoggedInUserCallback); We would like to know if it is possible to log in with the Meta user account using PCLink. If so, does it require any extra configuration? Thank you very much.
