Unable to perform Factory Reset
Sooooo... I've only had my Quest 2 for 6-8 weeks. Recently, I started having issues where each time I boot the headset, it says "Lost Tracking"... yadda yadda yadda. I am able to work around this by simply waiting until I get to the main lobby, go into setting and turn Tracking back on. It seems to work fine for that session. But every time I turn the unit off, the next time I boot I have to go through the same thing. I reached out to support a week or so ago and they said to perform a Factory Reset. Well, I tried that but it didn't work and it was late. So I have been dealing with my work around since. Next, I have begun to have issues with In Death - Unchained where the game tile just says "syncing" and you can never launch the game. Again, I found a work around by going to the store and simply running it from there. I do get a warning, something about possible progress being lost, yadda yadda yadda. Reading some of the posts about this issue, seems like the same fix... perform a Factory Reset. 😐 So, tonight I tried to do just that. I shut down the headset, then press and hold the power button and the volume - until then menu comes up. Problem is... it only comes up for a fraction of a second then the unit self reboots. The menu is not on the screen long enough for me to even read it, let alone use the +/- buttons to select Factory Reset, if that option is even there. Again, it flashes so fast I can not even read it. So.... now what???Solved46KViews1like36Comments
