8 digit code to connect child
Hi all, I have a Meta Quest 2 and I am logged in on my parent account. Credit card set up and I've made purchases before. I add my child in Family Center, and they show up in the Horizon app, so that's good. However, in the Horizon app, I go to my device "Manage Profiles" and there is no button to add, I can only see my 1 connected profile. If I go to the profiles in the headset itself, it asks for the new user's email address, but my child's account doesn't have an email address. If I try going to meta.com/device I see my account and my child's account, however in order to add them to the headset it asks for an 8-digit code. No code appears in the headset or anywhere else that I can see. I only have my 5-digit pairing code I found in the settings, but that doesn't help. I've tried restarting the headset, no change. Can anyone help unstick me?
Quest Link desktop "blocked"
I have a Quest 3. My son has a computer. He wants to use Link to play PC games. Attempting to login to the desktop Link app with his account results in an error saying something like no permission or unauthorized or something. When I login with my account on Link it lets me do so, but then attempting to link via his account on the Quest 3 headset results in a message stating "blocked" or similar and prompts that the parent can update his account to enable Link access. There is no such menu option in Family center to enable linking. Additionally, when not connected to his PC, while logged in through his Meta account, going to settings > Link and attempting to enable results in the same message; something about it being blocked Where can I enable my son's meta account to connect via Link. Currently he cannot connect to his PC with the Quest 3, unless he uses my meta account on both the headset and the desktop software. I see no option in the family center to enable Link