Cloud Save Failure
Hello, I am trying to save some data to the cloud using the CloudStorage2 API. It works well for me on my headset, but another colleague trying out the same gets this exception below. Kindly help me understand what conflict is this exactly and how can it be resolved? Thank you! CloudStorageBackgroundService: com.oculus.horizon.cloudstorage2.task.UploadSyncTask$UploadSyncException: Upload sync failed during step NEW_CONFLICT_CHECK: Upload conflicts detected: [/SampleDataFile.dat] 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at com.oculus.horizon.cloudstorage2.task.UploadSyncTask$1.then(:48) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at X.0Da.run(:4) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:462) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at java.util.concurrent.FutureTask.run(FutureTask.java:266) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:301) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: at java.lang.Thread.run(Thread.java:919) 09-02 16:08:45.531 1975 2197 E CloudStorageBackgroundService: Caused by: java.lang.IllegalStateException: Upload conflicts detected: [/SampleDataFile.dat]
Cloud Sync Issues on Quest 1/2
Recently (since update v28/v29) more and more users seem to have issues with Cloud Sync not working properly and prevent the game to launch (loading forever, or making the game return to home after trying to launch). It seems to only be a small fraction of users on both Quest 1 and Quest 2 based on feedback. Other games seem to have the same issues with some of their users (based on recent public reviews), seem to happen more and more since the last few weeks. Currently there don't seem to be an easy way to temporarily disable cloud sync on a deployed app. Any other devs using cloud sync in their game having similar issues with their users?
Can't remove cloud sync dialog from beginning of game launch
We update to the latest OVR plugin to try out cloud sync but we realized that we started getting the dialog for cloud sync before even implementing it. We still proceeded to implement it fully and got it working but are now wanting to undo the implementation because we don't like how intense some of the messages from the cloud sync are (especially like the offline mode one) but we can't get rid of the start-up sync dialog! Is there a way to disable this? We've tried switching off cloud sync 2 in the dashboard, deleting files from the sync directory and stopping to request external storage access. Is there a way to shut it off?
