No controllers are connected to my headset and hand tracking isn't turned on what do I do?!?!
I went to connect my oculus pro controllers to my oculus quest 2 in doing so it had me disconnect my current controllers. Then my VR turned off and now neither is working on my VR and my hand tracking is turned off I'm stuck at the continue screen when you first turn the headset on so it won't connect to my phone to connect the controllers what should I do. ðŸ˜
Question about Meta UI and returning to app
Hello, I am reaching out on behalf of one of our clients, who has reported the following: While running our application, their users may occasionally press the Meta button, which invokes the Meta UI and temporarily makes it so they cannot interact with our application until the Meta UI is closed out of. This part makes perfect sense. However, the issue is that they have reported difficulty in closing out the Meta UI and returning back to our application. Normally, users can either press the Meta button again (or press the 'Resume' button while the Meta UI is overlayed) to return back to the application. In our client's case, they state that they have to press the Meta button / press the 'Resume' button multiple times before the Meta UI finally responds to the action and closes out, returning to the application. In their troubleshooting, they could not find any consistent pattern that would indicate a condition that triggers this. For instance: They are using Quest 3 headsets Some of them are on Shared Mode or Kiosk Mode, while others are not Some of them are on an MDM solution while others are not The controllers do not have any noticeable debris on them and are regularly cleaned with approved electronic sanitization products (i.e. low moisture wipes and set to dry in a UV cart, not using any sprays) The controller batteries are also regularly charged before any session of our application is run Tracking frequency on controllers is set to 'auto' *Especially for the 2nd and 3rd point listed above about Shared/Kiosk Mode and MDM solution - it does not matter whether these headsets have these enabled. The issue occurs on headsets that have these enabled as well as those in which these are not applicable. Can you kindly please suggest additional troubleshooting suggestions that our client can try, as this issue is significantly impacting their use of the application? Thank you, and please let me know if there are additional details I can share.
Controller(s) failed 3x in month. Now the right has solid purple lights.
I am sooooooooooo tired of not being able to use my $500 quest 3 because of these controllers constantly failing. the purple lights is new. The first two times, there was no explanation. Meta support is useless. Meta again wants me to send back the right controller, and the process takes a month. I basically have not been able to use it more than a few days after the first fail of left. Meta keeps sending refurbished, won't address rhe firmware or bigger issue, and my warranty runs out soon, which means buying new controllers every week? Seriously? I have done everything but a factory reset of headset because 1. It's a pain to set back up, and 2. I have a feeling it won't work anyway based on what I read. I put in fresh batteries and it either says it is dead or 70% which makes absolutely no sense. why does this keep happening and is there a potential fix?
Battery can't touch battery contact in Quest 3s controller
As you can see the battery contact on the right controller somehow moved down a bit and when I put in a battery it doesn't touch it so the controller doesn't receive power and doesn't work, atleast that's what I think is happening. I don't want to pull the contact back up cause I am scared I will break it even more but if there is nothing else I can do than I will try it. Does anyone know how to fix it?Can I connect my Quest 3 controllers to my Quest 2?
I have Quest Pro Controllers that I have been using on my Quest 2 (Great!!) I purchased a Quest 3 and will be moving the Quest Pro Controllers to it. I would like/prefer to pair my Quest 3 Controllers to my Quest 2 Headset. Currently this is not an option to select in the App. Are there any plans to allow Quest 3 Controllers to work on a Quest 2 (similar to how the Pro Controllers work on Q2)? What would be the reason to not allow/support it? Thank You! MrTasselhof YouTube (MrTasselhof) Twitch (MrTasselhof)
