Very poor customer service – no empathy or real support
Disappointed with Meta/Oculus support. When issues arise, there’s no real engagement—just automated responses and links to generic help pages. No reasoning, no empathy, and no effort to actually resolve the problem. Feels like they just want you to go away rather than help. Worst customer service I’ve experienced in a long time.
Oculus Gone Silent
I am wondering if it is just me? or has Oculus gone silent for other developers. I can't seem to gain any contact anymore about my game, or about anything else. I have also contacted Oculus Start with no luck. I have sent multiple emails, with the only reply being the generic "Your email has been forwarded to the right team". Please let me know if it is just me or if others are having the same issue. Thanks.