Why is Oculus Developer Support so bad?
This isn't supposed to be a rant thread, but I am genuinely surprised about how bad the experience has been for us so far developing for the oculus platform in terms of available resources and support. On the end-user side, oculus/Meta seems to do a really good job in providing resources and quick support, but it seems to be quite the contrary on the developer side and it just puzzles me why this is the case. There are hardly any answers from oculus engineers on this forum, support tickets take forever and don't yield any actual help and SDK documentation is often seriously lacking. Given that Meta is so dedicated in pushing the Metaverse, I'm genuinely surprised about the way they treat developers that dedicate their time and resources building experiences for their platform, and thus I wonder whether they maybe internally have the stance that developing polished VR experiences is something rather difficult that they don't expect independent developers to come up with and thus focus their resources on providing direct support channels to the big studios instead? I'd be interested to hear about the experience of other devs on here and also what place you go to when you have problems or questions (because the official developer forum doesn't seem to yield any results for any non-trivial questions/problems)? MetaStoreHelp
Casting from Q2 to phone on secondary account?
My partner is the Admin/primary account on the Quest 2. He can connect his phone on the app and cast just fine, so I can watch him play from his phone. But if I want to play on my account, the secondary, he can’t watch me play. We can’t cast via my account on either of our phones. Both my phone and the oculus can find each other on Bluetooth but it may not fully connect. The 5-digit code to connect was found in the About tab on the admin account, but entering this code on my account on my phone is only intended to cast the oculus to his phone on his account. From what I gather from troubleshooting, only the admin account can cast. We would love to suggest to make a way for the admin to give permission to allow the secondary account to cast so players can take turns watching each other play and we can guide each other learning to use game features.
Android SDK 12l causing crashing for development builds
Recently I've been trying to update my project's android api from 29 to 32, so it can comply with the new requirements for Quest 2. After the update attempting to launch a non-distribution build causes the following crash during the initial splash screen: Initially I thought this was down to lack of permissions. MANAGE_EXTERNAL_STORAGE was added in api 30 without which access to $Storage/obb, where non-distribution obbs are stored on device, would have been denied. However adding this to the extra permissions and ensuring it has been requested on game start has not fixed the issue. Below are the android packaging settings. I also tried editing the automation script to have the obbs appear in the $storage/android/obb folder, while this did fix the initial crashing it lead to other side effects (such as no logs being recorded and instability) & ultimately feels like a step in the wrong direction. Has there been anyone else run into this issue? If so did you find a solution? Any suggestions or troubleshooting thoughts would be deeply appreciated.
App Lab "Preview App" Download location
I am needing to share preview builds of an App Lab app via Oculus' preview app feature. I have added another user via Release Channels -> Builds -> Add Users. My users have accepted the invitation and can see the app in the preview apps section of their Account settings on the web browser Oculus.com site. We cannot see the app in the preview apps section on the Mobile App nor can we see the app in the headset. Is there a new location where these preview apps reside?
Custom Controllers
I am a newby and have a hardware team that creates sports game controllers with special features. In the VR world we see many "holders" of meta controllers to mimic real sports wands, bats etc. We do not want to use the pass-through feature and am reaching out to this forum to advise on how our custom controller can talk directly into the VR game itself?
