Digital Purchase issues

3 Topics

Adding money to child account
Hello, I am wanting to add money to my son's wallet so he can buy shiny rocks in Gorilla Tag but I don't see how to do that. He has an under 13 account. If he goes to the ATM in Gorilla Tag it says the action is blocked do to age restrictions. I have tried to remove the restriction from his account so I can make the purchase for him but its grayed out. I have even tried to just change his birthday so we can get this done but that doesn't work either. Surely there is a way for a parent to add money or buy items for their kids accounts?
Solved
Ashabar
1 month ago Place Games & Apps
15KViews
5likes
34Comments
Purchase Failed - This item isn't set for purchases yet.
Hi, We recently released our "SetVr Xl-Unleashed" application in the Meta App lab. We are selling this application at 19.99$. When our users from the US region tried to purchase this application, their Purchase failed. They tried 3-4 times but every time, the same result. Please see the attached images for reference. App link -https://www.meta.com/experiences/7497491080333401/?require_login=true&utm_source=developer.oculus.com&utm_medium=oculusredirect
Solved
SuffescomOcuLus
1 year ago Place General VR & MR Development
1.7KViews
0likes
3Comments
Not able to purchase any games
Just bought an Oculus Quest 2 yesterday, set it up and played around with some of the pre installed stuff and some free demos, but for some reason I'm not able to buy games on the store. I tried two different cards from different banks on the Oculus itself, the app and a desktop computer and none of them worked. The desktop and app both gave an error along the lines "something went wrong" and the Oculus told me that my bank needed further authentication and to check my email which i did and it just had a link back to the store and gave me the same error again. I also did not receive any messages from the banking app for either card asking me to authorise a payment.
Solved
Anonymous
1 year ago Place Games & Apps
70KViews
13likes
68Comments