Meta Horizon Creator Program Community Code of Conduct
Community Code of Conduct The Meta Horizon Creator Program (MHCP) is a dedicated initiative designed to empower Meta Horizon creators by providing special access to monetization tools, early access to product features and functionality, exclusive events led by Meta’s internal teams, and opportunities to learn from Meta experts, mentors and fellow members. In addition to the Meta Horizon Creator Program Terms, the Meta Horizon Creator Program Community Code of Conduct represents our expectations for members in the program on any community platform, including the MHCP Partner Discord server and the community forum. If you have any questions about this Code of Conduct, please reach out to our team via the Developer Support Portal. Code of Conduct Promote a positive and productive community culture Actively work towards creating a positive and productive community culture within the Meta Horizon Creator Program. Interacting with your user community, partner peers, mentors, moderators and Meta team members while maintaining a respectful tone is essential for preventing toxicity. Be open to different ideas and perspectives, and work together in a respectful and cooperative manner. Spirited conversations, disagreements and debates are welcome here, but do not attack, harass, accuse or disrespect other members. Respect diversity and inclusivity Respect diversity and inclusivity by communicating professionally and fostering an environment that is welcoming to all members regardless of their race, ethnicity, gender, sexual orientation, religion or disability. Keep it relevant The purpose of this group is to bring Meta Horizon Creator Program members together to build community, share resources and access exclusive program benefits. Discussions unrelated to Meta Horizon or the program will be removed. Prioritize safety and privacy Prioritize the safety and privacy of users, creators, program members and Meta team members. Do not share personal information of users without explicit consent. Any content that threatens or endangers the well-being of others is strictly prohibited. DO NOT direct message Meta employees or mentors To ensure fair access to support and to maintain professional boundaries, do not send direct messages (DMs) to Meta employees, MHCP mentors or program administrators unless explicitly instructed to do so. All questions, concerns or discussions should be directed through official channels such as public channels, forums or community spaces. Unauthorized direct messaging may result in a warning or further action if it disrupts program operations. How to report MHCP Code of Conduct violations on Discord If you encounter behavior that violates the MHCP Code of Conduct, please report it via headset or through Zendesk. Note that it may take one or more business days before you will receive a response. Please be respectful of Meta response times after hours and on weekends by avoiding excessive pinging. How to report MHCP Code of Conduct Violations in the Forum If you encounter behavior that violates the Code of Conduct, please report it via the Developer Support Portal. Note that it may take two or more business days before you will receive a response. Please be respectful of Meta response times after hours and on weekends by avoiding excessive pinging. Additional guidelines set by Meta Horizon Creators must also adhere to all guidelines set by Meta Horizon, including the Code of Conduct for Virtual Experiences, as well as the Horizon Worlds Content Guidelines. Any violations may lead to consequences, including removal from the Meta Horizon Creator Program, loss of access to the MHCP Discord and/or community forum and possible termination of monetization privileges. Please report behavior that violates these Meta Horizon policies and guidelines via the following Meta channels: To report behavior occurring within Meta Horizon worlds, use the in-headset reporting feature [ link ]. To report a world in Meta Horizon worlds [ link ]. Meta Horizon Policy and Legal Documents Meta Horizon Creator Program Terms Meta Horizon Worlds – Creator In-World Purchase Offering Terms Creator Bonus Offering Terms Code of Conduct for Virtual Experiences Meta Quest Legal Documents FAQ about the Meta Horizon Creator Program Community Code of Conduct Q: When incidents occur within an MHCP community, including the Discord server or forum, how does the MHCP team take action? A: The MHCP team reviews them on a case-by-case basis and takes appropriate action with clear communication to the creator(s) concerned. When reporting, please provide supporting details and evidence to help us review your case promptly. Q: What if an incident occurs while in virtual or mixed reality? A: Please use the appropriate tools in headset to report any violations. Reports for violating the CCVE automatically include the last few minutes of your Meta Horizon Worlds audio and other interactions to help the team investigate and determine what course of action to take. You can learn how to report in headset here. Q: Can creators appeal a strike? What does the appeal process look like? A: Yes, creators can appeal a strike if they believe it was given unfairly. The appeal process involves reaching out to the MHCP team via the program support email address and providing additional information to support their case. The appeal will be reviewed by the MHCP team who will make a decision based on the provided evidence. Q: How will these policies affect our ability to share our opinions and provide feedback? Could we get a strike for speaking our mind? A: Our goal with the Meta Horizon Creator Program Community Code of Conduct is to maintain a safe and respectful environment for all members of the community. It will not restrict your freedom to provide constructive product feedback or express your opinions. However, it will help ensure that all interactions are respectful and do not violate our community guidelines. Q: What support and resources will be available to creators who have received a strike or are struggling to understand how to comply with the new Code of Conduct? A: Creators who have received a strike or are struggling to understand how to comply with the new Code of Conduct can do the following: In Discord, if you have access to the MHCP Discord, you can request access to a temporary channel to receive guidance from the MHCP team. In the forum, please contact the support team here. Q: How often will the Code of Conduct be reviewed and potentially updated? A: The Code of Conduct will be reviewed and updated as needed to ensure it remains relevant and effective. Updates will be communicated to the community in a timely manner.813Views21likes0CommentsHow Do I Get Support?
Need support? We’ve got your back. Listed below are the areas we most see creators in need of assistance. Check out this post for Support Best Practices. Please be sure to use the correct links for your current issue. For account (e.g., I lost access to my account, I am unable to sign in, or I need to reset my password) and hardware issues (e.g., my Quest device stopped working), reach out to the Customer Support team. For general bug reporting: In Desktop Editor, tap Report a Problem and supply a detailed description of your issue. In-headset or on the Meta Horizon Mobile App, follow the instructions here. Keep in mind the following: Before reporting, browse the Questions & Discussion category to see if the issue has already been identified, discussed, or resolved. Attach relevant screenshots and other evidence. Describe the issue in great detail including what happened, what you expected to happen, reproduction steps, and any error messages you may have received. If possible, outline the exact steps to trigger the issue. This helps our support team replicate and triage the problem faster. The sooner you report an issue, the faster it can be addressed. If it’s urgent, escalate appropriately through our Developer Support Portal. Avoid bundling multiple bugs into one submission. For issues related to payouts, payments, monetization onboarding, permission issues, integrity/rating appeals, or bug escalations (e.g., I am releasing a world tomorrow and need this resolved ASAP), visit our Developer Support Portal. For all bug escalations, please use the bug report interface in-headset or while in the desktop editor to provide the necessary logs needed to debug your report. To report other integrity issues, e.g., in-headset interactions, please leverage the integrity tools in Meta Horizon Worlds. Reports in headset gather the necessary details required for a thorough analysis of the situation. Please note that it may take two business days before you receive a response from our Customer Support team.2.1KViews19likes0CommentsSupport and Bug Reporting Best Practices
The Meta Horizon Creator support team is here to help you with: Account permission issues e.g., I am missing a feature Monetization issues e.g., I am unable to sign up for the bonus Payment issues e.g., I did not receive my payout this month, my payout account details are inaccurate, or I am unable to update my payout account details Integrity appeals (world or user) e.g., My world ratings was updated and I have appealed but have not heard back or I would like to appeal a suspension of my account Bug escalations e.g., I have already reported a bug through ABXY but require more immediate support General program questions Our support team has put together characteristics that are helpful in triaging bug reports and ensuring reproducibility. When submitting a bug or report, we ask that you keep these characteristics in mind. Bug reports that are not reproducible are substantially harder if not impossible to debug for our engineering teams. The more details a report has, the better. Please remember to report using the in-tool bug and feedback reporting flows e.g., ABXY and in-device integrity tools before reaching out through the Support Center Developer Support Portal or through the support email. Characteristics of a Helpful and Complete Bug Report Provide Your Username: This is especially helpful if you're reaching out through email. Date & Time of ABXY: If your bug is a long-term issue or recurring issue, include the most recent date and time of the issue recurring. As well as any details about the amount of times it has occurred. Example: “The bug first occurred on 1/10/25 after I’d updated to the new OS. The bug stopped showing up after a few days, then returned after I updated to the new version of the OS on 2/10/25.” World Name: Whether your world is published or not, providing your world name is integral to reproducing the issue and debugging potential causes. Reproduction Steps: Be as clear and prescriptive about the steps needed to reproduce the bug you’ve experienced, particularly if it is related to a scripting error. Example: Helpful steps: Press switch to VR in the desktop editor in a world that has a screen overlay. Unhelpful steps: Switch to VR while editing the world. Preconditions: What was happening before you experienced this bug? Example: Did you make any changes to their world between the last time you accessed it and the time of the bug occurring? Did you update your MQDH/HzOS/SDK version? Did you have a huge growth of followers? Are there any other extenuating circumstances we should know of? Descriptive Observed and Expected Behavior: Much like Repro Steps, these should be specific and clear. Example: Unhelpful steps: Expected behavior: Items work. Observed behavior: Items don’t work. Helpful steps: Expected behavior: When the player picks up an item in game, the item is added to their inventory. Observed behavior: When the player picks up an item, the item disappears from the world, but isn’t listed in their inventory. Build Blocking: How detrimental is this to your development flow? Is the issue fully blocking? Is it intrusive but you are still able to build? Is the bug slowing you down but you are able to find a workaround?1.3KViews29likes0CommentsWelcome to the Meta Horizon Creator Forum!
Hello, and welcome to the Meta Horizon Creator Forum—the central hub for creators, innovators, and pioneers shaping the future of immersive experiences. Whether you’re launching your first world or refining the next big thing, you’re now part of a dynamic community built on creativity, collaboration, and innovation. The creator forum isn’t just a discussion space—it’s a launchpad for ideas, a learning resource, and a networking hub for Meta Horizon Creator Program members. Whether you’re here to showcase your latest world, troubleshoot technical challenges, or explore ways to level up your creation skills, this is the place to do it. Click here to learn how to get the most out of your time in the forum. Click here to learn about our posting guidelines. Meet Your Community Managers William: “Hi all! My name is William Chandler (MisterOsiris) and I’ve spent the last decade working in AAA games and tech working to build positive, safe, and healthy communities & impactful creator programs. I can confidently say since joining the MHCP team in January 2024 that what we’re building here is unlike anything I’ve seen before. The level of talent, ingenuity, and collaboration in this program is unmatched and we are proud to welcome you aboard. I cannot wait to get to know you all and see what incredible things you’ll create in Meta Horizon!” Ben: “I'm Ben Taylor, a Community Manager from Scout House working with the Meta MHCP team. I have a background in immersive theater and experiential entertainment helping creators design, build, and run engaging shows and activations. When I got the opportunity last January to help creators by giving them access to education, support, and collaboration I was excited to get started. With the right team and know-how the possibilities are endless. I look forward to seeing what new worlds you will build.” Zee: "I'm Zee (VirtuallyARealDinosaur) and I've been in the gaming industry for almost a decade supporting community initiatives and fostering active communication. I've supported everything from live streams, charity fundraisers, small player gatherings, and in person events. I've been on the MHCP Team since the start of August 2025 and have seen incredible dedication to creativity, development, and immersive experiences. I'm excited to support your journey and what you can accomplish on Horizon Worlds." Expert Guidance & Support You don’t have to navigate this journey alone. Our Meta Subject Matter Experts (SMEs) and MHCP team members are here to help you overcome challenges, refine your craft, and make the most of the tools and opportunities available. They’ll be introducing themselves below this post. The future of Meta Horizon is being built right here, right now—by you. We can’t wait to see the experiences you create, the partnerships you form, and the boundaries you push!1.2KViews20likes0CommentsGet the Most Out of Your Forum Experience
Make the most of your time in the Meta Horizon Creator Forum with these key opportunities: Mentor Office Hours Enhance your skills with our mentor-led office hours, offered in three different formats: 🛠️ Build-Alongs: Create alongside experts as they share their screen and walk through practical demonstrations. 😄 Topic-Focused AMAs: Join open discussions where all questions related to the session's topic are welcome. 💬 Best Practices Discussions: Learn from experienced mentors who've been there and share their insights on their area of expertise. Bring your topic-related questions, get personalized feedback, and connect with mentors who understand your journey and are ready to help you succeed. Subject-Matter Experts Meta Subject-Matter Experts (SMEs) from product and engineering teams will be active in the forum, answering your questions. They’ll be keeping an eye out for your posts and stepping in where specialized knowledge is required—no need to tag them, they’ll find your post. Stay in the Loop with the Events Calendar 📌 Bookmark the Events Calendar to stay updated on upcoming product sessions, workshops, and real-time events. Don’t miss out on valuable learning and networking opportunities. Get Involved! A thriving community starts with participation. Here’s how you can engage: 💬 Ask & answer questions in Questions & Discussions to share knowledge and get assistance. 🏗 Show off your work in What I’m Building and playtest with fellow creators. 🎥 Create & share a tutorial or video on world-building tricks or best practices in Community Resources. 📢 Stay up-to-date in MHCP Announcements for feature releases, feedback requests, and program-exclusive events. New to Meta Horizon? Check out these tutorials to learn how to start creating in Meta Horizon TODAY! The more you contribute, the more opportunities you unlock in MHCP and the Meta Horizon ecosystem. Let’s build together!648Views20likes0CommentsPosting & Community Guidelines
Welcome to the Meta Horizon Creator Forum! This is a space for creators to connect, share insights, and get support as you build and grow in Meta Horizon. To keep discussions productive and welcoming for everyone, please follow these posting guidelines. Stay On-Topic Before creating a new thread, search to see if your question has already been answered. Post in the most relevant category for your topic. Keep discussions related to Meta Horizon development, creation tools, monetization, and community-building. Be Respectful & Constructive Treat all members with respect. Disagreements are fine, but keep discussions professional and productive. No personal attacks, harassment, hate speech, or inflammatory comments. If providing feedback, be constructive—help others improve, don’t tear them down. Provide Clear & Helpful Posts Use clear titles that summarize your question or topic. Avoid vague titles like “Help!” or “Question.” When asking for help, include details (e.g., steps taken, errors received, expected vs. actual results). If you need support or are reporting a bug, please read this post. If responding, aim to provide helpful, informative answers rather than just opinions. No Spam or Self-Promotion Avoid excessive self-promotion. No ads, promotions, or affiliate links. Report Issues, Don’t Escalate Them If you see a post violating guidelines, please report it through the Support Center rather than engaging in arguments. Use the appropriate channels for bug reports and direct support instead of spamming multiple threads. To find out more about bug reporting and direct support, check out this article. If you encounter behavior that violates the MHCP Code of Conduct, please report it via headset or through Zendesk. No Sharing of Confidential or Inappropriate Content Do not share private information (yours or others’). No NSFW, offensive, or illegal content. Keep Discussions Solution-Oriented The goal of this forum is to help creators do more, better, faster. Keep your contributions focused on solutions, best practices, and constructive discussions. Failure to follow these guidelines may result in warnings, content removal, or removal from the Meta Horizon Creator Program (MHCP). Thank you for doing your part to make this a valuable and collaborative space for all Meta Horizon creators!568Views7likes0CommentsSign the Meta Horizon Creator Program Terms & Enable Monetization
How to Sign the Meta Horizon Creator Program Terms & Enable Monetization This is a requirement to join the Meta Horizon Creator Program and to access confidential information and monetization opportunities. To sign the terms, follow these steps: Log in to https://horizon.meta.com/creator from your desktop browser. Click on the Creator Program tab on the left side of your screen. Read the Overview of the Meta Horizon Creator Program, and then click Enroll. 3. Review and Agree to the program terms. Then click Done. Enable Monetization Enable the Meta Horizon monetization benefits, including in-world purchases and bonuses. Note: Your location may not yet be eligible for monetization. We’re working to enable this feature, and we’ll notify you as soon as you can enroll. To enable monetization, follow these steps: Make sure you’re still logged in to https://horizon.meta.com/creator from your desktop browser. In the Creator Program tab, click In-world purchases, then click Get started. If this is your first time enrolling, you will be prompted to add your payout information. 3. Review and Agree to the In-world purchases terms. Then click Close. New bonuses begin on the 1st of each month. You will be eligible to enroll in Bonuses 7 days prior to the start of each month. To enroll, go to the Bonuses tab listed under Creator Programs. Click Get Started and then Agree. After you’ve signed the program terms, you’ll receive an onboarding email with more information and next steps.1.1KViews9likes0CommentsHow to Sign Up For Monetization Benefits & Bonuses
To enable monetization for both in-world purchases and bonuses, you need to sign the IWP terms first. Please follow these steps: Log in to Meta Horizon Creator Portal from your desktop browser. Go to the Creator Program tab, select In-world Purchases, and click Get Started. First-time enrollees will need to add payout information. Review and agree to the In-World Purchases Terms, then click Close. Learn more about creating and selling in-world purchase items in the Meta Horizon Worlds In-World Purchase Guide. Bonuses To enroll in bonuses: Navigate to the Bonuses tab under Creator Programs. Click Get Started, then agree to the terms. New bonuses begin on the 1st of each month, and you can enroll 7 days prior to the start of each month. 📌 Remember: You’ll need to re-enroll each month to earn bonuses! Helpful Resources Meta Horizon Worlds Creator Bonus Guide MHCP Bonus Guidance Creator Bonus Program Analytics1.4KViews3likes0CommentsBuild Your First World: Tutorials to Help You Get Started
These three resources will help you learn the fundaments to build your first world, use our advanced tools, and develop across platforms: My First World: Create and publish a new world using the Meta Horizon desktop editor and Build Mode. This tutorial includes a video to walk you through each step of creating a world. Intro to Desktop Editor and TypeScript: Dive deeper into the desktop editor and Meta Horizon build tools as you create a rich platformer game. Developing for Mobile and Web Players: Build a puzzle game while learning how to use web and mobile cross-screen features to offer an optimal gaming experience on all platforms. Looking for more resources? Head over to Community Resources to discover helpful posts from MHCP mentors, Meta teams, and other community members that complement workshops and written guides—designed to help you continue your learning journey alongside fellow creators.2.8KViews34likes0CommentsMeta Horizon Worlds for Roblox creators
Experienced Roblox creators, we have you covered with a quick start guide to transfer your Roblox platform knowledge into familiarity with Meta Horizon’s desktop editor. Learn Meta Horizon’s building terminology and the differences between Roblox’s Lua scripting and the Meta Horizon TypeScript API. Learn methods to Import a world from Roblox to Meta Horizon Worlds, and how to import other 3D models and textures. Get started here with the Meta Horizon Worlds for Roblox creators documentation. For detailed technical documentation on how systems within Meta Horizon work, reference the Meta Horizon Creator Manual. Have questions? Experienced creators are active in the Creator Questions & Discussions forum category and can help with platform support.741Views14likes0Comments
Sign the Meta Horizon Creator Program Terms & Enable Monetization
How to Sign the Meta Horizon Creator Program Terms & Enable Monetization This is a requirement to join the Meta Horizon Creator Program and to access confidential information and monetization opportunities. To sign the terms, follow these steps: Log in to https://horizon.meta.com/creator from your desktop browser. Click on the Creator Program tab on the left side of your screen. Read the Overview of the Meta Horizon Creator Program, and then click Enroll. 3. Review and Agree to the program terms. Then click Done. Enable Monetization Enable the Meta Horizon monetization benefits, including in-world purchases and bonuses. Note: Your location may not yet be eligible for monetization. We’re working to enable this feature, and we’ll notify you as soon as you can enroll. To enable monetization, follow these steps: Make sure you’re still logged in to https://horizon.meta.com/creator from your desktop browser. In the Creator Program tab, click In-world purchases, then click Get started. If this is your first time enrolling, you will be prompted to add your payout information. 3. Review and Agree to the In-world purchases terms. Then click Close. New bonuses begin on the 1st of each month. You will be eligible to enroll in Bonuses 7 days prior to the start of each month. To enroll, go to the Bonuses tab listed under Creator Programs. Click Get Started and then Agree. After you’ve signed the program terms, you’ll receive an onboarding email with more information and next steps.
