[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.Solved189KViews49likes524Comments
Quest 2 - Software Update Required
I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen. I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone, I have even factory reset one of the devices. Still get the below message when I try to pair this device to any phone. Any ideas on how to fix this? CheersSolved88KViews27likes122CommentsMeta Quest update button not doing anything after PTC V66
Im on ptc v66 and I got the update for the official rollout of v66. When I click update the download progress pops up for a second and goes away. The button to update is greyed out and stuck “updating…” I’ve let it sit for quite a while. Reset several times and nothing. If you leave update and go back it has the option to update now again. Resets do nothingSolved58KViews25likes180Comments
Cannot migrate to Meta Account - no confirmed email address on file for this account
Please help if you can. I have an Oculus quest. I have an oculus account -that's how i can post here. I also linked my Facebook account to my quest years ago. No issues. Now there's been a update 4.6 overnight and I am blocked from using the Quest without migrating to a Meta account online. Every time I try and select to continue with Facebook , it actually pulls out all my facebook email details and then tells me 'Something went wrong, no confirmed email address on file for this account' and to Log Out. Have tried multiple browsers and through my phone but to no avail. I am locked out of my quest and wanted to get some Tribe XR djing done tonight. Appreciate anyone who may have an answer. TonySolved91KViews24likes44Comments
'Continue in Your Browser' - App login
I am trying to log in to the Oculus App on my PC, I have plugged in my headset, I clicked 'Continue with Facebook', then the next screen tells me to: 'Continue in Your Browser. To confirm your Facebook login, please switch to your default web browser now. The confirmation process may take a few seconds to complete'. I have opened every web browser on my computer, logged into my facebook account on each browser, turned firewalls off, and nothing happens / no confirmation occurs. And the 'Help Centre' button at the bottom of the screen doesn't link to anything either. Any idea what I should try next?Solved137KViews23likes133CommentsQuest 3 stuck in Battery Saver Mode
So I toggled the battery saver mode 3 days ago and ofc it lowered resolution. I wanted to test the feature. So I toggled it on, saw the change, and then toggled it off. When I turned it off, the resolution stayed the same, the fovetated size stayed the same. Everything was the same as if I was still on battery saver mode (with full charge on the headset). I ignored this issue until today as I cannot deal with it anymore. I restarted the device, resolution is still low, text is pixelated, FOV is terrible, everything warped. The headset thinks I'm in battery saver mode still. Tried toggling it on and off and there is literally no change when turning it on, and of course no change when going back to off. Please help. I'm on v60Solved83KViews23likes330CommentsMeta Quest 3 stuck on "applying software update"
I just bought new Meta quest 3, and on the first time while going through normal activation process after I connected it to a WiFi it started to apply software update. It does that for a short while , saying " applying software update" and then restarting. After it boots up, it just goes back to the exact same phase, "applying software update" and restarting, again and again in an infinite loop. I've tried connecting it to a charger, factory resetting it, and connecting to different wifi network, living it alone for hours in that loop. Nothing seems to be helping... What can I do to go past that update process? Or updating in some other way? Because as of now my device is absolutely unusable.Solved90KViews15likes86CommentsMy setup keeps asking for a business account email and I'm not a business
Strange thing with my Oculus Quest 2 setup. The setup goes directly to requesting business information and will shut down when I select decline. Since I am not a business it doesn't make sense why this information is being requested. Can someone explain please what I should do?Solved94KViews15likes210Comments
Rename device with Oculus Quest 2
Hi, we have purchased a big amount of Quest 2 for a client and would like to rename the devices as they appear all with the same name "Quest 2" when you want to stream one of them. Is there any way to rename them? Quest2-01 for example Thanks in advanceSolved33KViews13likes20Comments