Air Link stuck in infinite loading loop – OculusDash.exe keeps crashing (COM initialization failure)
When trying to connect horizon link with airlink, loading is keep going over and over, never end. First of all , i stated to observe task manager. and i found the OCULUS-DASH.exe process was keep shutting down, whenever start link to horizon. Here is the Oculus Dash Log 2026-01-19T17:24:28.866133 [I]: C:\Program Files\Meta Horizon\Support\oculus-dash\dash\bin\OculusDash.exe startup: 2026-01-19T17:24:28.867130 [W]: Invalid prop name: oculus.signalFenceInDX 2026-01-19T17:24:28.868127 [W]: Invalid prop name: oculus.signalFenceInDXEarly 2026-01-19T17:24:28.868127 [W]: Invalid prop name: debug.saveLogToMiniDump 2026-01-19T17:24:28.868127 [I]: CLAYLOG - Entering App::run 2026-01-19T17:24:28.868127 [I]: LOGFILE: C:/Users/PC/AppData/LocalLow/Oculus/Dash/log/Dash.log 2026-01-19T17:24:28.893061 [I]: App::run isVRMode m_windowShouldClose 0 2026-01-19T17:24:28.893061 [I]: OculusUtil::_init() 2026-01-19T17:24:29.478517 [I]: OculusUtil::_initHMD() 2026-01-19T17:24:29.478517 [I]: HMD: Oculus Quest2 (FW -11901.0) 2026-01-19T17:24:29.479522 [I]: HMD: (2816x1472) 2026-01-19T17:24:29.479522 [I]: RT : L(4160x2096) R(4160x2096) 2026-01-19T17:24:29.479522 [I]: OculusUtil::newControllerFactory() 2026-01-19T17:24:29.479522 [I]: Medium: Branch [systemux] Build [0] 2026-01-19T17:24:29.480517 [W]: Unable to find loader for Texture resource at path 'textures/test/checkerboard'. File may not exist. 2026-01-19T17:24:29.592752 [I]: Audio will play through VR device '헤드폰(Oculus Virtual Audio Device)'. 2026-01-19T17:24:29.706830 [I]: OAF Initialized 2026-01-19T17:24:29.709811 [I]: Dash Ready 2026-01-19T17:24:29.710318 [I]: RenderDeviceSystem::_onAddedToScene() 2026-01-19T17:24:29.714985 [I]: NVAPI initialized: driver version 57602 2026-01-19T17:24:29.714985 [I]: RenderDevice::RenderDevice() 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_device_group_creation (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_external_fence_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_external_memory_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_external_semaphore_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_get_physical_device_properties2 (2) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_get_surface_capabilities2 (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_surface (25) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_surface_protected_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_win32_surface (6) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_EXT_debug_report (10) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_EXT_debug_utils (2) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_EXT_surface_maintenance1 (1) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_EXT_swapchain_colorspace (5) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_NV_external_memory_capabilities (1) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_KHR_portability_enumeration (1) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_LUNARG_direct_driver_loading (1) 2026-01-19T17:24:29.905648 [I]: INFO: ovr_GetSessionPhysicalDeviceVk inHmd = 00000234B29F8048 vulkanDevice = 00000234B3744220 vulkanDevice->m_instance = 00000234B390C080 2026-01-19T17:24:29.906188 [I]: INFO: ovr_GetSessionPhysicalDeviceVk vulkanDevice = 00000234B3744220 vulkanDevice->m_physicalDevice = 00000234B3FCFB40 2026-01-19T17:24:29.906188 [I]: INFO: API 0.64.65.47 2026-01-19T17:24:29.906188 [I]: INFO: DRV 144.0.128.0 2026-01-19T17:24:29.906188 [I]: INFO: VEN 0x10de 2026-01-19T17:24:29.906188 [I]: INFO: DEV 0x2216 "NVIDIA GeForce RTX 3080" 2026-01-19T17:24:29.982235 [I]: gpu vendor id is 10de 2026-01-19T17:24:29.994762 [W]: Unable to find loader for Texture resource at path 'textures/test/color_ramp'. File may not exist. 2026-01-19T17:24:29.996757 [W]: [GuardianDraw.glfx:269]: Program 'GuardianDrawFloor': can't find depth state 'depth' 2026-01-19T17:24:30.104946 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/ToolOrient_CursorLeft'. File may not exist. 2026-01-19T17:24:30.105917 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/ToolOrient_CursorRight'. File may not exist. 2026-01-19T17:24:30.105917 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/Tool_CursorLeft'. File may not exist. 2026-01-19T17:24:30.105917 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/Tool_CursorRight'. File may not exist. 2026-01-19T17:24:30.107484 [W]: Unable to find loader for Material resource at path 'materials/tools_ui/Crosshair'. File may not exist. 2026-01-19T17:24:30.107484 [W]: Unable to find loader for Material resource at path 'materials/tools_ui/Arrow'. File may not exist. 2026-01-19T17:24:30.108452 [W]: Unable to find loader for Texture resource at path 'textures/tools_ui/Hand_D'. File may not exist. 2026-01-19T17:24:30.108452 [W]: Unable to find loader for Texture resource at path 'textures/tools_ui/Hand_M'. File may not exist. 2026-01-19T17:24:30.248989 [I]: Didn't find existing sound '/UI/Key_Hover' using default '/UI/Button_Hover'. 2026-01-19T17:24:30.249984 [I]: Didn't find existing sound '/UI/Key_Click' using default '/UI/Button_Click'. 2026-01-19T17:24:30.257988 [S]: Could not initialize COM36Views0likes0CommentsPairing stuck at Safety screen
I updated the Meta Quest App to the Meta Horizon version. Trying to pair my old Oculus Quest. The device is recognized. The code is accepted. I finished the whole process until I get to the final safety screen and there's no way to proceed from there - no OK/Continue button. Nothing. Is there anything I can do?Solved138Views0likes3CommentsBrand new Meta Quest 3S not pairing
I've bought my first brand new VR headset on Amazon, on the official Meta shop, a Meta Quest 3S. No on a shady reseller. I've spent at least 5 hours trying to pair the headset on my Android phone, via the Meta Horizon app. I'm still stuck at the pair with the Horizon app screen on the Quest, which is for now a 300+$ worthless brick. I might add that i'm a senior systems engineer, more able with computers / gadgets than most people ... Both the Quest and the smartphone are on the 5GHz Wifi 5 channel (802.11ac) The bluetooth is enabled on the smartphone I've tried pairing on two separate Meta accounts I select the correct headset model (Quest 3S) I've tried erasing the cache, the data, and desinstalling the Meta Horizon app I've factory reseted the headset a dozen of times During the pairing, when i type a wrong pin code, the pairing is instantly failed, and the app asks me the pin When i type the good pin code, the pairing takes time then shows the "unable to connect to your headset", asking me to restart the app, install the last version or factory reset the headset Steps i've already taken The Meta Quest Link on Windows 10 doesn't work, despite the headset being miraculously recognised via a usb cable . It asks me to enable the Air Link, which is controlled on the headset, which i cannont use ... The SteamVR doesn't work either. No access to professionally trained support when i try to navigate the sh*tty Meta support site. My product number isn't recognised, and Meta refuses support. I only have access to a community forum for a paid product, which Meta is supposed to provide proper support. For now, i feel like i've beeen scammed. I've got about 2 weeks to make all that work and prove it's viable technology. If not, I'll ask a refund, and shop for a more expensive headset, but more serious. Can someone give me some really useful clues ? Or lead me to a real support form ? ThanksSolved484Views1like7Comments