Son locked out of account and asked for ID
Hi all, having no success via the support email I thought I’d try here. My son was recently blocked from his account as it claimed he wasn’t 13 and needed to provide ID. He doesn’t have ID but before I even get to that the page requesting ID to be submitted doesn’t work - I click the button and nothing happens, I’ve tried on a browser and in app. No joy. Has anyone had any joy with this? He’s also vanished from under my account page which I previously used to manage his profile. He recently has a birthday so I don’t know if that’s the issue, or that he did the dot passcode and was unable to log back in because of that particular error, but any suggestions welcome or should I just accept the account is lost along with the games on it?
Payout Account Tax Id Verification Error
For the last week or so, I get the error "Tax ID verification is temporarily unavailable. Please try again later." when attempting to setup a payout account in the dev dashboard. This onlys happens for EINs, individual ids don't cause errors. In my case, I need to setup my LLC. Does anyone know a fix for this, or if it is being worked on by meta staff?Meta Avatar SDK broken avatar rigs and Failed entitlement Check
Hello everyone, Basically I encountered two main problems after installing the Meta Avatar SDK 12.0 in a Quest 2 project and in a fresh new one. I followed this youtube tutorial to learn the fundamentals https://www.youtube.com/watch?v=Lz5PEOTHey4 but with very different results. I tried both Unity 2021.x and 2020.3.23f1 but got the exact same problems. The first one is about the avatar rig in every example scene (the CornellBoxLightingExample for reference in this case): As you can see in the image above every avatar has the left arm and head shrinked down to the center of the body: I read in the Meta Avatar SDK page that AMD GPUs are not supported or something similar: https://developer.oculus.com/downloads/package/meta-avatars-sdk/ Here the snippet in question: The Second problem, which appears even worse in the MirrorScene is about the avatar that should move alongside the user. First of all I receive 3 errors: The first one refers to the appId, which I already set in the Oculus Developer Site and inside Unity [ovrAvatar2 examplePlatformInit] Update your app id by selecting 'Oculus Platform' -> 'Edit Settings' at Oculus.Platform.Core.getAppID (System.String appId) [0x00046] in D:\Unity Projects\VR Test - Copia\Assets\Oculus\Platform\Scripts\Platform.cs:50 at Oculus.Platform.Core.AsyncInitialize (System.String appId) [0x00000] in D:\Unity Projects\VR Test - Copia\Assets\Oculus\Platform\Scripts\Platform.cs:64 at OvrPlatformInit.InitializeOvrPlatform () [0x00020] in D:\Unity Projects\VR Test - Copia\Assets\Oculus\Avatar2\Example\Common\Scripts\OvrPlatformInit.cs:34 UnityEngine.Debug:LogError (object,UnityEngine.Object) Oculus.Avatar2.OvrAvatarLog:Log (Oculus.Avatar2.OvrAvatarLog/ELogLevel,string,string,UnityEngine.Object) (at Assets/Oculus/Avatar2/Scripts/OvrAvatarLog.cs:101) Oculus.Avatar2.OvrAvatarLog:LogError (string,string,UnityEngine.Object) (at Assets/Oculus/Avatar2/Scripts/OvrAvatarLog.cs:159) OvrPlatformInit:InitializeOvrPlatform () (at Assets/Oculus/Avatar2/Example/Common/Scripts/OvrPlatformInit.cs:88) SampleAvatarEntity/<LoadCdnAvatar>d__24:MoveNext () (at Assets/Oculus/Avatar2/Example/Common/Scripts/SampleAvatarEntity.cs:137) UnityEngine.SetupCoroutine:InvokeMoveNext (System.Collections.IEnumerator,intptr) After that I get this one other twice: [ovrAvatar2 sampleAvatar] Error initializing OvrPlatform. Falling back to local avatar UnityEngine.Debug:LogError (object,UnityEngine.Object) Oculus.Avatar2.OvrAvatarLog:Log (Oculus.Avatar2.OvrAvatarLog/ELogLevel,string,string,UnityEngine.Object) (at Assets/Oculus/Avatar2/Scripts/OvrAvatarLog.cs:101) Oculus.Avatar2.OvrAvatarLog:LogError (string,string,UnityEngine.Object) (at Assets/Oculus/Avatar2/Scripts/OvrAvatarLog.cs:159) SampleAvatarEntity/<LoadCdnAvatar>d__24:MoveNext () (at Assets/Oculus/Avatar2/Example/Common/Scripts/SampleAvatarEntity.cs:144) UnityEngine.SetupCoroutine:InvokeMoveNext (System.Collections.IEnumerator,intptr) If the Quest 2 is connected via Usb and AirLink to Unity the two avatars are completely broken or glitched, may due to a corruption of the models? I'm not able to tell I'm actually completely lost, I hope someone has any idea how to solve this problem.
Can't get user's Oculus ID with dev builds in the headset
Hello there, Prior the last unity sdk update, we were able to get the Oculus ID of the current user when we were testing devlopment builds in the headset (without pushing the build on the dashboard). Now I can still get user's informations, like his username, but the ID is always the same, and this is the one that you can find in the API section of the app : "Your application specific user ID for debugging and testing." How are we suppose to test features like Voice Chat if the real user ID is not exposed anymore ? Are we supposed to push a new build on the dashboard every time ? Or am I misunderstanding something ? Thank you,
How to get the Device ID
Hey Developers, I got myself a new Oculus Quest and wanted to do some sideloading, but the device ID just won't show up. I enabled the Developer Mode in the app, created a new organisation on the oculus dashboard and installed the Oculus Go ADB-Drivers, but the command "adb devices" is still invalid in the cmd. Please help me!
