How Do I get help?
Hello All I have been constantly asking for help with "meta support" for MONTHS now, I applied to be a partner last year and everytime I check it just says Submission "under review". I want to do my own clothes shop, but cant do it until they put me as partner, Ive asked why its taking so long as I applied in Nov last lyear and i keep getting fobbed off or directed somewhere else who then tell me to go back to the orginal place i started. My other issue is its asking me to update my account information and when i chick update it say something went wrong whilst transmitting data, please try again later. I am sick of going artound in circles with no answers so does anyone know who to speak to or how i esculate this as a complaint, ps i have done the trouble shooting steps...how do i get help about kudos boards as reported to meta 7 times with no real response
hello, ive been trying to get help from meta support 7 times now with no luck, i have my kudos board up ad its only recognising £0.99 and adding that donaton to the leader board, others have tried 4.99 and 9.99 but it doesnt go through, its all conected up correctly (i think) even ad a top creator look at it and cant understand why its not recogniing it, i now have had to take the 4.99 and 9.99 out due to customers complaining,i have sent videos of customers trying to purchase and what happens along with photos ect in bug reports with noreal response, i dont know what else to do, its very demotivating when meta wont help!
In-World Purchase (IWPSeller) Gizmo question
I have been experimenting with the in world shop gizmo with the commerce mechanics. While the World shop itself works fine, I'm confused about the IWPSeller gizmo. When putting the IWPSeller gizmo into my world and configuring it to a single item and setting it as a trigger/button. I get this menu pop-up when triggering the interaction with the IWPSeller: I don't see any options to purchase the single item in-world and it just tells me to load it on a VR headset. Is this intentions? Are we only supposed to use this Gizmo for VR worlds? Note: I am testing this within the Horizon World Desktop editor.Function this.world.WorldInventory.grantItemToPlayer doesn't work as expected
I have been working on the new Economy world tutorial from Horizon World Documentation and find that line 82 WorldInventory.grantItemToPlayer(player, this.props.lootSKU, this.props.lootCount); doesn't increase the quantity of the in-world item as expected. Here is the screenshots of the setup and debugging console messages: Reference: https://developers.meta.com/horizon-worlds/learn/documentation/tutorial-worlds/economy-world-tutorial/module-2-setup
IWP items missing in editor
none of my pre-existing items are appearing in the Commerce menu for any of my worlds. If I try to make a new item, I see it listed for a split second then the list is empty again. This seemed to be working fine yesterday morning. When I look up all my items for my account at https://horizon.meta.com/creator/avatars I see all my IWP items are present. But for some reason are not registering in the editor for me. Any ideas? I've done a quick search and can't find any prior reports of a similar issue.
