Mic issues on Meta Ray-ban Display
Hi! I have been using it daily since October and I love the day to day with it on my updated Android. This morning I ran into a problem: the microphone on my glasses stopped working on my phone. My main case of wearing glasses is still using them as a headset for calls and sending voice messages. It is updated to the last version available. I've tried factory restoration (also unpair and re-pair) and nothing. I already had a first generation with a very similar problem, but there it was possible to remedy the problem by activating an option in the app settings. However, we do not have that option here. Anyone else with this problem and/or solution?
Oakley Vanguard's Microphone not working since last software update
Happening to me now, 6 months old and used maybe 10 times. I have done everything the terrible Meta support pages suggest. Un-paired and re-paired. Restored to factory Cleared the speaker. Uninstalled and re-installed the software on my phone. Release version 124 and since then the glasses dont respond to Hey Meta or OK Meta and nobody can here me if i answer a call or try and respond to a WhatsApp message. Strangely though if i want to use the translate function that works just fine, go figure. I have removed all app connections that i had previously setup, tried in English UK and English USA langauges, nothing works to get the glasses to hear the Hey Meta or OK Meta voice prompts.
Microphones not working on Oakley Vanguards
Hi all, this is only my second time using my Vanguards and the microphone isn’t working so I can’t use the ‘Hey Meta’ function. I've done absolutely everything that is asked. Unpair. Restarts. Toggle off. Toggle on. Nothing has worked. Does anyone have any advice?Meta RayBan Speaker not working!
I just got these brand new gen 2 meta glasses. I opened them today and only the right speaker plays audio. The left speaker is dead. I tried force restarting and unpairing but still nothing. Is there any way to fix this? I dont want to have to return this because Im supposed to take this to a trip in a few days.
AI severely delayed in responding
Hello, I'm new here. I have the Meta Gen 2 Skylar glasses, purchased October 2025. Starting this morning, the AI interface is not responding to questions. If I say "Hey Meta, what's the weather?" the wake sound plays, and the light blinks, but I don't hear anything. If I go back and say "Hey Meta, I can't hear you," it repeats the answer to my question, clear as day. If I don't say that, it never responds and I don't hear anything. Regular audio, like from music or social media plays normally. I have tried hard restart, unpair/repair, uninstall/reinstall the Meta app, recycling the Bluetooth connection, and factory resetting the glasses. None of these have worked. Does anyone have any suggestions? I've also tried looking up warranty information but it is like a needle in a haystack trying to get started on a claim.
Audio Distortion
I have my RAY-BAN META WAYFARER - GEN 2 connected to my Samsung Galaxy S26 Ultra. They are less than 3 weeks old I am having an issue where the audio, whether playing music, announcing messages, using Meta AI or receiving notifications, sounds very distorted, even at low volume. If I have the volume low enough to avoid distortion, even in a quiet room, it's unusable. I have tried force-restarting and factory-resetting the glasses, but there has been no change. The glasses received the latest update - 124.0.0.0.0Prescription Glasses w/ transitions incorrectly fulfilled
I ordered a pair of Gen 2 prescription Meta glasses with transition lenses and anti glare coating. This was reflected in my confirmation email. I received glasses with the correct prescription, but no transitions (or, I assume, the anti glare coating). When I go to the order details page under my account, it does not reflect that I ordered transition lenses. And the support chat insists that I did not order them. Has anyone else experienced this issue?Found Meta Glasses
I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I'm just not sure how at this point. I've tried contacting support and the automated chat said it'd send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? im a tour guide, so i mostly have people out of state/country on my tours so posting on local forum could be a dead end. I am in a location where a lot of locals visit, the spot they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything. I just really want to find the owner