Meta Horizon Link app does not show beta tab in settings
I just recently got a new computer and had to reinstall the meta horizon link app and it no longer shows me the privacy, payment, or beta tab in the settings menu. I am still using the same exact account as I did on my old computer. I have turned on the public test channel in app, and everything is updated. I have already checked to confirm that I am still signed up as a developer and that I am verified. Not sure why these settings are no longer available to me, please let me know what I can do to rectify this issue!
How to Disable Auto Startup of Meta Horizon Link
tep 1. right click on the meta horizon link app and open file location. File needed will most likely be named "Client" under the "oculus-client" folder. Do not click, but keep this window open. Step 2. Press the Windows key and R Step 3. Type in the box shell:startup Now you have both the startup and Oculus-Client folders open. Step 4. Go back to the Oculus window and single-click on "Client" and copy the file (CTRL+C) Step 5. Now paste the file (CTRL+V) into the startup folder you just opened. Step 6. Now go to settings/apps/startup (or search, startup apps) and you should see "Client.exe" app on there and now you can turn it off. Step 7. Test and let me know how it goes :)Audio no longer works when connecting to Windows 11 via AirLink/Link Cable
[Note as of 12/6/2025 - For me, this was fixed by the latest update to the Horizon Link software, and joining the Beta Channel is no longer needed.] The Problem: As of 11/26, I no longer get any audio through my Quest3 headset while I'm connected to my Win11 PC via AirLink. This has worked for me for years, and this is the first time I've had an issue with it. The only change I'm aware of, is that I did a 'Repair' using the Oculus Installer to solve a different issue I was having (a "can't find OculusClient.exe" error). After the Repair (which looked successful), I started having this audio issue. To be clear, audio works fine for me in the headset when I'm not connected over AirLink. Once in AirLink, I get no audio from any desktop Oculus app that I run. I've tested a few. When I leave AirLink, I get local audio in my headset again. Solutions I've Tried: There are a fair number of support threads on this kind of issue here and in Reddit, and I believe I've Googled and found them all. None of them have solved my issue. Here is the list of things I've done: [Note: Just because a solution didn't work for me doesn't mean these are bad solutions. Some of these have worked for others. Indicated by a (*). As of 12/4 the solution marked with (***) now works for me!] (Last updated 12/4/25) Use cable instead of AirLink (*) Run the repair using the Meta Quest Link (Oculus) Installer (*) Uninstall Meta Horizon Link, reboot PC, reinstall the app, reboot PC and Quest 3, and try again Scan the Setup and Driver install logs for errors (I don't see a smoking gun, but the logs are attached to this post) (*) Manually uninstall the Oculus Virtual Audio Device input driver from device manager, then uninstall and reinstall Horizon Link (also rebooting in between steps again, to be sure) (*) Rename my Oculus Virtual Audio Device to "Headphones" (It used to be named "Quest VR", and it worked fine, but I changed it back to Headphones after reading another forum post) (***) Join the Horizon Link Beta Public Test channel, let the app update, reboot my PC and Quest, and trying again Unpair my Quest3, uninstall Horizon Link, delete ...AppData\Local\Oculus directory, reboot, reinstall, repair the Quest and try again Uninstall Horizon Link using Revo Uninstaller, let it do a complete post uninstall clean, reboot, reinstall, try again Reboot my PC and Quest 3 many times by now during various troubleshooting steps Obvious steps: make sure I can get audio on my PC through other outputs, make sure the volumes are correct, make sure that correct audio devices are selected at the right times, etc. My Settings Here are what the relevant settings on my PC look like when I'm connected via AirLink. Audio Devices Meta Link Program I have also tried all the combinations of Hear VR Audio from Computer and Hear Computer Audio in VR, but the screenshot below shows what used to work for me and now no longer works. Audio Devices The Virtual Audio device is present, enabled, and can get audio. It is also named "Headphones". NOTE: Something I find a little bit weird is that when I'm connected via AirLink, the volume is always showing at 1/2 level, even when I have no audio playing on my PC. When I disconect from AirLink, it stops doing this, and only shows the audio bar when something is actually playing. I don't know if this behavior occurred before my issue started, or if it coincides with it. Audio Devices Here are all the audio devices on my PC. I don't know exactly what I'm looking for, so I don't know if this is correct or not. It looks correct, although I do find it a bit strange there is no Oculus Virtual Audio Device under the Sound, video and game controllers section Drivers I can tell that the drivers are being updated whenever I install the Meta Quest Link Program, because the timestamp of these files is always updated NOTE: I do find it a bit strange that the Oculus Virtual Audio Device shows different driver information depending on where I look. Here it is in Win11 basic settings: Here it is in the Device Manager: Worth Mentioning (Windows error after Installation) Whenever I finish an installation or repair, I always get this error. I don't believe this is related to my audio issue, because my installation seems successful, as shown in my previous screenshots. But it's worth mentioning. NOTE: the Meta Quest Client is NO LONGER called 'oculus-client\OculusClient.exe', but simply 'oculus-client\Client.exe'. I don't know where on my PC there is old data pointing to the old filename, but it clearly affects the installer (even though I just downloaded the latest version from the website). I also had to manually fix my Meta Quest Link shortcut that had this same problem. I've been a user since the original retail Oculus, so maybe that's why this happened to me once the devs changed the client exe name; not sure. Again, I doubt it's even relevant. Obviously I didn't have this issue way back when I first bought my Quest 3 and set all this up. Thanks for any help with this issue.
Most Recent Software Update Issues
I installed the most recent software update on my Meta Quest 2 headset. The confusing and frustrating issue I encountered was that several worlds were automatically installed into storage and saved in my library without my authorization. This occurred immediately after I completed the software update. The prompt in the Worlds section of the library says something along the lines of “The Worlds you save can be found here” or “The Worlds you save are found here.” (Note: I have never seen, played, nor saved those worlds.) The final line of the prompt states, “You can remove them whenever you want.” However, after reading the prompt, I found no option to remove these worlds from the library. Another issue I experienced after this update is that, according to both the Meta Horizon app and my Quest 2, there appears to be a game listed as if I had purchased it—when, in fact, I did not. The purchase was made without my permission or authorization. This game has remained in my account for about a year since the issue first occurred, and there is still no option to permanently erase it from my account, my Quest 2’s storage, or the Meta Horizon app’s purchase records. This situation has made me feel uncomfortable and concerned about my account’s privacy and security. It seems to have been an unauthorized purchase possibly caused by a software issue at the time; furthermore, the problem still persists. One suggestion I would like to share is that for any free game, app, or world that is unused or deemed irrelevant or uninteresting to the user, there should be an option to erase it from the user’s account in the Meta Horizon app, which would then sync to Meta Quest headsets. From my perspective, this feature could improve personalized ads and content feeds within the app and the headsets, based on the data they collect. Consequently, this could enhance user satisfaction by providing more relevant and engaging content that the user genuinely enjoys.
How many Meta Quest headsets can be registered to one Meta account?
I need a definitive answer on account to device limits. Use case: I am setting up a small training lab where up to 20 Meta Quest headsets are prepared and maintained under one Meta account for centralized purchases and quick provisioning through the Meta Horizon app. Before I scale, I want to be sure I am inside supported and documented limits. Specific questions What is the hard limit, if any, on the number of Meta Quest headsets that can be paired or registered to a single Meta account in the Meta Horizon app or backend? If there is no fixed numeric cap, are there soft limits, security checks, or rate limits that might block additional pairings at scale? Are there restrictions on simultaneous sign-ins across multiple headsets using the same account, for example forced sign-outs or throttling? For apps purchased through that account, are there known concurrency limits on launching the same title on multiple headsets at the same time, and is this enforced globally or title by title? For classrooms, clinics, or small business pilots, is there an official recommendation on whether to use one account for multiple devices vs separate accounts per device or user? If an official Help Center or developer article already documents this, please share the link so I can follow the supported guidance. What I have tried I have a few headsets registered under one account and everything pairs and updates correctly. I searched the Help Center and forum for device limit, pairing limit, multiple headsets per account, and did not find a clear numeric limit or policy. Goal I am looking for an answer that cites official documentation or a clear policy number. If the answer is “it depends,” please outline the practical ceiling and the recommended setup for 20 headsets so I can proceed without surprises. Thanks in advance. 💙
Meta Horizon Retry
When I try to open my Meta Horizon App it will open and then immediately switch to a screen with a retry button. Hitting retry doesn’t do anything. I have tried everything google advised to. I have switched from WiFi to Cellular. Cleared cache and data. Uninstalled and reinstalled the app. Checked for updates. After reinstalling it lets me in for about 40 seconds before it immediately switches back to the retry button screen. I checked the website for server status which says up and functioning. Tried all of these steps on my iPhone, my son’s android and my husbands android to have the same problem. Is anyone else having this issue? Or does anyone have any other suggestions?
Kopplung nicht möglich
Hallo Leute, ich habe mir eine neue Meta Quest 3 gekauft. Bei der Einrichtung zeigt das Headset dauerhaft nur den 5-stelligen Pairing-Code. Weder über die Meta Horizon App (iOS 18.3.1) noch über das PC Setup Tool wird das Gerät korrekt mit meinem Meta-Konto verknüpft. In der App erscheint jedes Mal der Fehler: GraphQL Error 1675012 („Device ID must be specified explicitly“) Im Browser unter meta.com/my/devices wird die Quest 3 nicht angezeigt, obwohl sie im PC Setup Tool erkannt wird. Mehrfacher Factory Reset, verschiedene WLANs (2,4 GHz / 5 GHz), Hotspot, Neuinstallation der App und Tests mit Bluetooth führten zu keinem Erfolg. Gibt es noch irgendeinen Lösungsvorschlag?
