Meta Quest 3 Black Screen After Logo and Firmware Arrow — Hundreds of Us Have This Problem
Many Meta Quest 3 owners are experiencing the same serious issue after what appears to be a faulty firmware update. The headset starts normally, shows the Meta logo, then displays the down-arrow firmware symbol as if it’s updating. After that, the screen goes completely black and never turns back on. This problem has affected hundreds of users across multiple platforms, including Meta’s own community forums, Reddit, and Discord groups. Everyone describes the same sequence: Meta logo, firmware arrow loading, then a permanent black screen. People have already tried every official fix that Meta recommends: Rebooting the headset. Performing a full hard reset using the power and volume buttons. Installing the manual firmware update through the Meta update tool on a computer. Even after completing all of these steps successfully, the headset remains unusable. The issue clearly points to a defective firmware update or a corrupted boot process caused by the update itself, not user error or damage. Some customers have received replacements, while others have been denied support because their device is out of warranty. That inconsistency is unacceptable. A firmware defect that originates from Meta should not depend on warranty status. This needs to be recognized as a widespread product issue. Meta should take responsibility, publicly acknowledge the problem, and provide free repairs or replacements to all affected customers. Everyone affected should post here and share: When the problem started and what update version it followed. Any videos or photos showing the black screen sequence. What Meta Support said or offered in response. If enough reports are collected, this could draw the attention of consumer protection agencies, the media, or legal firms willing to pursue a class action. The goal is not to complain, but to get a fair solution for everyone who has been left with a bricked headset due to a faulty update. This issue is not isolated. It’s widespread, and it needs to be addressed now.
Issue with Adding Accounts and App Sharing on Meta Quest
Hello Meta Support, I am experiencing a series of issues regarding account management on my Quest device: Cannot Add Profile: When trying to add a new account, it shows "You are unable to be added to this device at this time." App Sharing Error: I cannot enable App Sharing, receiving the error "Something went wrong." Invite Error: Failed to send invite links with the error "There was a problem sending the invite." I have checked my internet connection and both device and app are up to date. Looking forward to your reply. Thanks!Cannot Make Purchases. "Request cannot be completed until further actions"
Basically when i wanted to make a purchase, I couldn't, and this message kept popping up saying "Request Cannot be Completed until Further Actions." Probably because I entered my pin incorrectly like once or twice. But Now i can't buy games on my account. Is there any issue to resolve this?
8 digit code to connect child
Hi all, I have a Meta Quest 2 and I am logged in on my parent account. Credit card set up and I've made purchases before. I add my child in Family Center, and they show up in the Horizon app, so that's good. However, in the Horizon app, I go to my device "Manage Profiles" and there is no button to add, I can only see my 1 connected profile. If I go to the profiles in the headset itself, it asks for the new user's email address, but my child's account doesn't have an email address. If I try going to meta.com/device I see my account and my child's account, however in order to add them to the headset it asks for an 8-digit code. No code appears in the headset or anywhere else that I can see. I only have my 5-digit pairing code I found in the settings, but that doesn't help. I've tried restarting the headset, no change. Can anyone help unstick me?Buying shiny rocks in Gorilla Tag
I’m trying to buy some shiny rocks for my son to use in gorilla tag, but I can’t work out how to buy them from the Oculus app any more. The other day I found an option of how to buy them in the app and saw that 5,000 were £14.99, but now I can’t seem to find where I saw that or buy these things! Any advice?
Meta and Marvel Collaboration for a Spider-Man VR Game
I would like to suggest a collaboration between Meta and Marvel to develop a full Spider-Man VR game for the Meta Quest platform. Spider-Man is one of Marvel’s most iconic and globally recognized characters, with a massive fan base of all ages. A high-quality VR experience that allows players to swing through the city, engage in combat, and truly feel like Spider-Man would be incredibly exciting and immersive. Such a title could significantly increase interest in the Meta Quest headset, as many fans would be motivated to purchase the device specifically to experience being Spider-Man in virtual reality. I believe this collaboration would be highly successful and beneficial for both companies.meta horizon link/ quest 2 / new update connecting error
so there was new update on quest 2 and now when i try to connect to my pc it says charging cabel detected when i am using the cable i been using for so long. its good cable. good connection and everything. i dont this there is fix but can somone send support to meta horizon link. i need to fix this, please try to help and tell me if its happening to you guys tho
Bobber Bay shop not working
I've been trying to get the purchase screen in the shop to pop up but have yet to get it to work. I've been playing the game for about a week and have caught most of the fish at Bobber bay but can't access the store to buy anything. Anyone know of a way to get past this? I see it's been an issue for some time now and I know it works for some people.
