Trying to contact Meta Support
I purchased a Meta Quest 3s recently I am trying to get in contact with Meta support but I am stuck in the endless loop. The website is saying: We couldn’t find any devices associated with this Meta account And when I enter my serial number it says support is not available for this device. I am about ready to return the device because there is no way to get in touch with support. I even reached out on social media and have gotten no response. Is there any other way to contact support without being stuck in the endless loop and yes I have registered my device with my account and have even made purchases on it.Immersive Home Loft Invite Issue
Several of my friends have tried to invite group members to their immersive home loft, but it is grayed out still. We can invite and/or go to any world, but not to our individual lofts. We have tried all troubleshooting found in help. Nothing works. Our friends used the old home invite all the time to hang in a private space with minimal environmental distractions. ALL of my friends are having this issue regardless of headset version (our group has Q2, Q3S, and Q3 headsets and all are running current OS). Please fix this issue ASAP with the new immersive home loft. Thanks!
Scratched quest lens and cant fill out warrenty form
My quest 3s lens are a little scratched from what seems to be my eyelashes. I already did a comunity form but this one is if anyone can help me fill out a warrenty form. When i sign in it says no devices are linked to my meta account and when i enter in the serial number for verify other ways it says that it is not a serial number. Also if any body has tips on filling out warrenty can you leave a comment
Rename Headset on Meta Horizon
I have 3 headsets, 2 Meta Quest 3S's and 1 Meta Quest 3. I would like to change the device nicknames on the Meta Horizon app so I can differentiate between the 2 Meta 3S's without having to remember which serial # belongs to which one. Is there a way to do this on the consumer side? Only posts I found about it were 1 year or older and they only mentioned it being capable on the Developer side of things.
Bluetooth Audio (Headsets) (Earbuds)
For me I don't know why or how but when I try use Bluetooth to connect to my devices because my family finds it annoying to keep hearing my games it always has so much delay like I could let's say fire a gun in a game and I would hear the gun like 2 seconds later I've had a quest 2 with the same problem and my quest 3s which still has the problem :(
Battery can't touch battery contact in Quest 3s controller
As you can see the battery contact on the right controller somehow moved down a bit and when I put in a battery it doesn't touch it so the controller doesn't receive power and doesn't work, atleast that's what I think is happening. I don't want to pull the contact back up cause I am scared I will break it even more but if there is nothing else I can do than I will try it. Does anyone know how to fix it?Unknown Sources disappearing (almost) every time I restart headset (PTC v79.1029)
Hello there! I have an issue with the unknown sources on my headset. I have a Quest 3s that is enrolled in the Public Test Channel (PTC), and almost every time I update/restart my headset, the "Unknown Sources" tab disappears in the Navigator UI. I already know how to make my unknown sources re-appear, but it gets quite annoying when I have to do it every time I restart. Is this just a standard bug that comes with all PTC updates, or is it fixable?
