Meta Quest 3 Black Screen After Logo and Firmware Arrow — Hundreds of Us Have This Problem
Many Meta Quest 3 owners are experiencing the same serious issue after what appears to be a faulty firmware update. The headset starts normally, shows the Meta logo, then displays the down-arrow firmware symbol as if it’s updating. After that, the screen goes completely black and never turns back on. This problem has affected hundreds of users across multiple platforms, including Meta’s own community forums, Reddit, and Discord groups. Everyone describes the same sequence: Meta logo, firmware arrow loading, then a permanent black screen. People have already tried every official fix that Meta recommends: Rebooting the headset. Performing a full hard reset using the power and volume buttons. Installing the manual firmware update through the Meta update tool on a computer. Even after completing all of these steps successfully, the headset remains unusable. The issue clearly points to a defective firmware update or a corrupted boot process caused by the update itself, not user error or damage. Some customers have received replacements, while others have been denied support because their device is out of warranty. That inconsistency is unacceptable. A firmware defect that originates from Meta should not depend on warranty status. This needs to be recognized as a widespread product issue. Meta should take responsibility, publicly acknowledge the problem, and provide free repairs or replacements to all affected customers. Everyone affected should post here and share: When the problem started and what update version it followed. Any videos or photos showing the black screen sequence. What Meta Support said or offered in response. If enough reports are collected, this could draw the attention of consumer protection agencies, the media, or legal firms willing to pursue a class action. The goal is not to complain, but to get a fair solution for everyone who has been left with a bricked headset due to a faulty update. This issue is not isolated. It’s widespread, and it needs to be addressed now.Cannot Make Purchases. "Request cannot be completed until further actions"
Basically when i wanted to make a purchase, I couldn't, and this message kept popping up saying "Request Cannot be Completed until Further Actions." Probably because I entered my pin incorrectly like once or twice. But Now i can't buy games on my account. Is there any issue to resolve this?
Help! Headset tracking lost!
After a recent update, my headset tracking is continuously lost. The display goes all wonky like I’m spinning, flipping and falling at the same time. I cannot do anything I can’t access settings because in between the flipping and spinning an error message pops up that tracking is lost, and I can’t even click on anything because I start flipping and spinning again what is going on? I have gone through extra extraordinary measures to be very gentle and take extremely good care of this headset. It’s never been bumped banged dropped gotten wet or handled roughly. I’ve done a hard restart, rebooted it. I’ve done a factory reset. everything was fine until that recent update I mean not a single issue ever until that update and now all of a sudden I got these crazy problems. How can meta fix this? When I did the factory reset I did see right at the end before the screen went blank a line of code that said something about a part of the tracking software missing so something Meta did did this to my headset.
Hello guys WhatsApp!!
Hello everyone, Recently i get 2.1 updates but i am not able to see any major changes as people told in YouTube. everything looks similar as previous, only while switching off head set that time icon coming differently. I think many people try to give spoiler but get spoiled by themselves. I have also recently started my one of YouTube channel in India, to spread awareness amongst people regarding meta quest and its experiences. @Aloksquest you can search out by this name. If like please appreciate. Recently i also tried to contact to Asgard wrath games teams tried to contact via linkedin but no response get. hopefully Sanzaru game given my tag of top rated Fan. thank you
Found Meta Glasses
I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I’m just not sure how at this point. I’ve tried contacting support and the automated chat said it’d send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? im a tour guide, so i mostly have people out of state/country on my tours so so posting on local forum could be a dead end, though I am in a stop where a lot of locals visit, the location they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything. I just really want to find the ownerBobber Bay shop not working
I've been trying to get the purchase screen in the shop to pop up but have yet to get it to work. I've been playing the game for about a week and have caught most of the fish at Bobber bay but can't access the store to buy anything. Anyone know of a way to get past this? I see it's been an issue for some time now and I know it works for some people.
quest 2 headset stuck installing software update 1 of 2
I factory reset my headset after having the same issue of not being able to connect to steamvr/airlink. The buttons existed, in the steamvr window to be able to connect, but it was in a loop of forever "trying" to connect. So i looked up online and did a bunch of troubleshooting and after nothing else worked, I decided to factory reset my headset for the third time whilst dealing with the issues. Afterwards, I am now dealing with another issue during setup. I log into my wifi, and before its able to let me access anything on the quest, it gets stuck installing 1 of 2 software updates and makes no progress. I have waited two days while leaving the headset charging. I have looked online and all ive found is meta can help force an update, but any time I try to use my link cable to update it, it shows up with an error message that, from memory, says "adp error" or something of the sort.Unable to Install Meta Horizon Application on Windows 11 PC
My Quest 3 is connected to my Widows 11 PC via a USB 3 link cable. After the connection between headset and PC got a few times disconnect mid game, I decided to try a repair off the link software with no success. The software was automatically removed from my system. to be sure there are no remaining meta code in the system I followed the steps to manually delete left over oculus folders. After that I downloaded the Meta Horizon Link Application from Meta's webpage. At the end off the installation process I get following message: Restart Computer Sorry, we encountered an error during installation. Please restart your computer and try running Link Setup again. If you still experience issues contact Quest Support Any advice? RegardsThe Meta Quest 3 Has Incredible Potential, But Meta Keeps Holding It Back
I’ve been in the Meta Quest ecosystem for years, starting with the Quest 2 that I bought in the U.S. for about $250 on Black Friday. Later, I upgraded to the Meta Quest 3 here in Europe. I purchased the 512GB model at full retail price from Coolblue, which was close to €700 with no discounts. Because of that investment, I expected a polished, next-generation VR experience. Instead, the device feels restricted in ways that make no sense for its price or its potential. To bring friends into VR with me, I gave my Quest 2 to a friend so we could play together. He didn’t enjoy it and passed it to his brother, and now I’m the one trying to convince his brother to use it. I then bought the same friend a Meta Quest 3S, hoping a newer model would change his mind, but he lost interest after a few months and gave it back to me. That says a lot about how empty the ecosystem feels. If Horizon Worlds had more depth, better tools, stronger communities, and easier ways for creators to flourish, people wouldn’t walk away so fast. The biggest problem with the Quest 3 is how creator-unfriendly it is. Streaming to YouTube requires workarounds, third-party apps, and unnecessary steps. Streaming to Facebook is the only direct option, yet very few people use Facebook for live content anymore. The strangest part is that Meta owns Instagram, yet there is still no way to stream directly to Instagram from inside the headset. There’s also no simple option for TikTok, even though VR content performs extremely well on TikTok. If Meta wants VR to grow, they need to empower creators, not limit them. Right now, creators have to fight the system just to show people what VR can do. Inside Horizon Worlds, the gaps become even clearer. VRChat already allows avatar streaming, virtual selfie cameras, expressive tools, and full creative freedom. Horizon Worlds should be leading the industry, not lagging behind it. Instead, it often feels limited, closed off, and inconsistent. Many sessions are filled with trolls, children, and chaotic interactions that make the platform frustrating for adults who bought the device to relax, socialize, or create. Meta needs stronger moderation tools, age controls, and better systems to keep Horizon enjoyable for adults. Productivity is another area that needs improvement. I work remotely, so I wanted to use the Quest for work tasks, but Meta Workrooms and Meta Remote Desktop feel restricted. I had to buy Virtual Desktop just to get the proper functionality. A third-party app should not outperform Meta’s official version on Meta’s own hardware. This shows how much the ecosystem is still unfinished. Even accessories fall short. I bought the Meta Pen (the Logitech stylus collaboration) expecting a deeper creative experience, but many apps don’t correctly display the pen and instead show the standard controller. This breaks immersion and makes it feel like the pen was added to the lineup without developers being prepared to support it. The overall user experience feels inconsistent. Avatar consistency is another issue. Some apps show the updated avatars while others use older versions. This breaks the feeling of a connected metaverse. If Meta wants a unified VR identity system, avatars need to be consistent across all apps, not left to chance. One of the biggest concerns I want to warn buyers about is the replacement process. My original Meta Quest 3 had a strap loop break, so I sent it in expecting a repair. Instead, Meta replaced the device. Normally that would sound positive, but the replacement was not equal in quality. My original Quest 3 had a very clear and sharp screen. Every replacement I received was noticeably blurrier, almost like a downgrade. It felt like Meta was sending refurbished units of lower value instead of matching the premium device I originally purchased. This should not happen to customers who pay full price for a flagship headset. Meta keeps focusing on building the “next headset,” but they are ignoring the problems with the one they already sold to millions of people. The Quest 3 has incredible hardware and could be the strongest VR device on the market, but Meta needs to unlock its potential. They need to improve streaming, open up creator tools, unify avatars, fix Horizon Worlds moderation, push out affordable Quest 2 inventory to grow the user base, improve Workrooms, make the Meta Pen properly supported, and ensure replacement devices match the original quality. I’ve invested time, money, and belief into this platform. I’ve bought multiple headsets for myself, friends, and their family members, and even then, the ecosystem is not strong enough to hold their interest. That’s not a hardware problem. It’s an ecosystem problem. Meta can fix this if they prioritize the users who already believe in their vision. The Quest 3 could be incredible, but Meta needs to stop limiting it and start listening.
3 problems regarding Navigator, PTC and a need to downgrade without factory resetting.
Hello! This is Broken Computer, a owner of the Quest 3S. Im pretty proud of it, but there are some problems i need for the Software Engineers to check: Problem 1: in the new PTC (V 2.1 ), there are problems with navigating the menu. The bottom mini thing in apps that shows buttons to go into Focus Mode, Minimize or Close it dissapears in some situations. It annoys me to restart it to fix it, only for a few moments later to happen again. Problem 2: Ive ALWAYS loved the new Navigator Mode, it looks very cool. BUT, in V 85, it has been removed for an unknown reason and I need to know it. Even if I upgrade to PTC 2.1, it doesn't appear! Why?! Problem 3: Bug Regarding changing the controller vibration: Ive been thinking, when going the controller vibration to Low, it glitches back to the medium bar, but the controllers won't vibrate. Did the new PTC start to act weird? Problem 4: Some design of the menu in PTC has been DOWNGRADED to a pretty lookin back. In 85, it had good design, but now? Ugh, I hate it! Are there any solutions? Thanks, Broken Computer.
