Oculus Rift S black screen
I have the Oculus Rift S and I purchased it in 2020. I was using last night with no issues at all, and I took a 20-minute break and when I came back to it the screen was black and nothing was working. It recognized the cables were plugged in and it could see that the sensors are working and I would even get the audio from my PC through the rift headset, but when I went to continue setup in VR it is just a black screen. I have uninstalled and re installed the meta quest app several times along with restarting my computer and even updating all drivers and other possible update my computer could have but nothing is fixing it. When I try and contact customer support it asks me to verify my device using the serial number or email, but when I put either of those in it is unable to find my product, but I have the product in my hand and my original order email. This whole process has been quite frustrating because it stopped working in a blink of an eye and the meta support has been less than helpful. If anyone could help me out it would be greatly appreciated!Solved142Views1like1CommentMeta Quest Remote Desktop.exe crashing in background
After the recent update, my cursor constantly flashes the working in the background circle. In task manager 'Meta Quest Remote Desktop.exe flashes then suspends followed by a windows problem reporting and repeat. I uninstalled the software and reinstalled it from the website and the issue started up again as soon as the install was complete. Any suggestions on how to fix this?Solved18KViews11likes85CommentsHaving 3 dots on Oculus Rift S and error when sensor tracking check
Im having this issue with Oculus Rift S, i can´t surpass sensor tracking check, after connecting usb 3.0 and Display Port cables. I can see a orange light on VR headset and later change to white light. I try: restart VR Headset, I reconnect it to different USB 3.0, I try beta updates, I clean connectors, sensors and cameras, I unplug and plug in all connectors from VR headset, I try to disable, enable, restarting service from oculus debug tool. I try to change to beta public versions on meta quest link, i uninstall Graphics card driver clean them and reinstall correctly lastest version from NVIDIA, I have camera privacy windows 10 allowing access all apps. Problem begin when i format my computer and put again Windows 10 Pro...Solved398Views0likes6Commentsoculus quest 2 not working or charging
i just got the headset today its new i opened it set it up everything was alright i left it to charge got back to it and hour later and nothing no orange light or green light won't turn on even if i pressed the button for 3 minutes 30 minutes or 60 minutes tried the main button and the turning it on and off and its been in sitting with the charging cable for almost 8 hours nothing at allSolved171KViews8likes98CommentsOculus account / Rift error - Cannot read property 'access_token' of undefined
Hello, I need help from Meta please. I can't login to the Meta quest app with my account because I receive the attached error. I am unable to open a support ticket as the serial number for my Oculus Rift does not work. I did have an oculus account link to my same email but I believe it has been deleted now (I haven't used it in a year or so). Any help will be greatly appreciated. ChrisSolved15KViews0likes6CommentsOculus Rift CV1 setup
Hello guys. I got a Oculus Rift CV1, first version of VR headset 2016 y in a perfect condition. Comming in a big black box without touch controllers. Right now I want to connect it into my PC, but I dont know how to do that. There is no instruction and drivers on a meta site. Maybe they hidden from a customers? Thats not to easy how can be22KViews1like16Comments