quest 3 doesnt show up on devices list
Hey everyone, I just bought a Quest 3 from Best Buy a few days ago and set it up through the Meta Quest phone app. Everything works fine on the headset itself, but I’m running into two issues: The Batman game promo that was supposed to come with the headset never appeared in my library or “Purchased” section. When I log into my Meta account on my computer, it says I don’t have any devices added. If I try to add my Quest 3 manually with the serial number, it tells me there’s no device with that serial number. I’m 100% sure the serial number is correct (I even double-checked O’s vs 0’s). The headset is definitely authentic since I bought it sealed from Best Buy, and it works fine for playing games. The problem is when I try to contact Quest support, it blocks me because my account supposedly has “no devices.” Even though I am logged in on my phone app, support still won’t let me proceed. Has anyone run into this before? How do I get my Quest 3 properly tied to my Meta account so I can claim the Batman promo and actually contact support? Any help or advice would be greatly appreciated.
Unable to add payment method
Just bought a quest 3. My debit card is paired to my meta account. However, i am still unable to add my card as a Payment method on the meta horizon app, and get an error each time. I've tried multiple cards, nothing. No update needs to be performed. I have tried using a computer, phone and the actual headset. Even switching to cellular data. I have bought multiple things online lately, and the bank allows international purchases so I don't think it's on the cards end. I have restarted the device multiple times, tried on different days and nothing seems to work. There are a few cases online with the same problems, but they seem to have been fixed using instagram or facebook, which I tried, and they accepted my card, but it still will not add my card into the 'payment method' slot. Or they only use gift cards, which seems like a serious downgrade. Please help before I go and refund this VR before I ever got to play it.
Help
Hello, I need help removing a Quest 2 device that is still listed on my Meta account. I performed a factory reset on my headset without removing it from the Meta Quest app first. Now, when I try to pair the Quest 2 again, it shows the same pairing code as before, and the app gives me an error because the old device is still associated. Please remove the old/ghost device from my account so I can pair my Quest 2 again. Thank you!Pc not detecting pair with Meta Quest 3
I’ve been trying to pair my Meta Quest 3 with my gaming laptop using Air Link. On my Quest 3, I can select my PC and press “Pair,” but nothing happens—no prompt appears on my PC, and the headset does not connect. Using a Link Cable works perfectly fine, but I don’t have a high-quality cable, so I would like to use Air Link instead, as it would be much more convenient. I’ve also noticed that other people on the forums are experiencing the same problem, and the ones I’ve seen all seem to be using laptops or gaming laptops. I’m not sure if this is related, but it could be worth noting Things ive tried Both PC and Quest are on the same 5 GHz network. Firewall and antivirus disabled. Oculus PC app run as administrator. Oculus services restarted. Reinstalled Oculus PC app completely. Verified router allows LAN communication Confirmed Air Link is enabled in headset and PC. Setup details: PC: Laptop with RTX 3050 GPU OS: Windows 11 Quest: Quest 3 Oculus PC app: Newest version
Quest 3s with the Pro controllers?
I saw the meta forums post about 8 ish months ago, and was wondering if they were made compatible yet, or if there is a way to do it yourself. ive seen the updates happen for the quest 2, which is a headset that is older than the quest pro; but for some reason was not made available for the quest 3s anytime around launch while the 3 got the update fairly quickly; if not made standard for the quest 3... anyone have ANY updates on anything about it? i cant find a thing.Can I connect my Quest 3 controllers to my Quest 2?
I have Quest Pro Controllers that I have been using on my Quest 2 (Great!!) I purchased a Quest 3 and will be moving the Quest Pro Controllers to it. I would like/prefer to pair my Quest 3 Controllers to my Quest 2 Headset. Currently this is not an option to select in the App. Are there any plans to allow Quest 3 Controllers to work on a Quest 2 (similar to how the Pro Controllers work on Q2)? What would be the reason to not allow/support it? Thank You! MrTasselhof YouTube (MrTasselhof) Twitch (MrTasselhof)
