Meta Quest 3 Black Screen After Logo and Firmware Arrow
Many Meta Quest 3 owners are experiencing the same serious issue after what appears to be a faulty firmware update. The headset starts normally, shows the Meta logo, then displays the down-arrow firmware symbol as if it’s updating. After that, the screen goes completely black and never turns back on. People have already tried every official fix that Meta recommends: Rebooting the headset. Performing a full hard reset using the power and volume buttons. Installing the manual firmware update through the Meta update tool on a computer. Even after completing all of these steps successfully, the headset remains unusable. The issue clearly points to a defective firmware update or a corrupted boot process caused by the update itself, not user error or damage. Some customers have received replacements, while others have been denied support because their device is out of warranty. That inconsistency is unacceptable. A firmware defect that originates from Meta should not depend on warranty status. This needs to be recognized as a widespread product issue. Meta should take responsibility, publicly acknowledge the problem, and provide free repairs or replacements to all affected customers. Everyone affected should post here and share: When the problem started and what update version it followed. Any videos or photos showing the black screen sequence. What Meta Support said or offered in response. If enough reports are collected, this could draw the attention of consumer protection agencies, the media, or legal firms willing to pursue a class action. The goal is not to complain, but to get a fair solution for everyone who has been left with a bricked headset due to a faulty update. This issue is not isolated. It’s widespread, and it needs to be addressed now.
No MTP notification even when enabled.
Well, headset just updated to v59. The option for "MTP Notification" is enabled but no notification appears when connecting USB (official Link cable). MTP can be established with ADB commands at which time file transfers via Windows UI is possible. Of course Meta's response will be to do a factory reset. These have always been a complete waste of time and solved nothing.
Meta Quest 2 Issues
I'm having issues with my Meta Quest 2 not powering on, when plugged in the device only pulls power when the power button is held, and still then the light on the side simply flashes red. I haven't used the device in about 5+ months so I am assuming the battery is completely dead. After doing some research and trying all publicly available methods of fixing the issue, I have come to the conclusion I might need to contact support however I am now having issues doing that as when I attempt to enter my serial number (which is written both in the controllers and the side of the headset) it simply rejects it and says that product isn't found, I have attached images showing this. I am also 100% sure I am entering it correctly as I have even attempted to scan the QR code on the device and copy the text directly from that. I am unable to access the email linked to the device so I am now wondering if I am just left with an expensive paperweight. Any help would be appreciated with this as It's becoming increasingly annoying especially when I am completely unable to contact support. Thanks in Advance!
Screen tearing lines after v2.1 on quest2 and 3s
Specific Symptoms & Conditions Only Affects UI/Overlays: The tearing and artifacts only appear on the Quest UI, menus, overlays, and video streaming layers (such as Virtual Desktop or screens with white backgrounds). 3D Environments are Unaffected: Full 3D environments, background environments, and in-game visuals work perfectly fine, as long as no system overlay is present. Tied to Head Tracking: The visual tearing is triggered by head movement. It appears as horizontal lines when moving the head up and down, and vertical lines when moving the head left and right. Affected Devices & Firmware Hardware: The issue is widespread and not isolated to one headset. Users have confirmed this is happening on the Quest 2, Quest 3, Quest 3S. Software: Multiple users pinpointed that the issue began very recently, specifically after the Horizon 2.1 update. Troubleshooting Attempted (No Fix Found) Users have attempted standard fixes, including factory resets and using the Meta Quest Update Tool, but the issue persists. Hardware defect ruled out: While one user suggested it could be a loose display cable, the community consensus strongly confirms this is a software/firmware issue. A broken display cable would cause persistent visual glitches across all games and apps, whereas this issue dynamically turns on and off depending strictly on whether a UI overlay is present. https://www.reddit.com/r/OculusQuest/comments/1rz62f9/comment/oc5a99g/ - pictures and video included https://www.reddit.com/r/OculusQuest/comments/1rq1z31/quest_2_rainbowartifacts_tearing_but_only_on_ui/ Possibly: Screen Tearing Artifacts | Meta Community Forums - 1369036META HORIZON!!!!
META, please add anti-theft protection and device location search, as devices are often stolen and we can't find them ourselves. And you, a giant company, can't ensure the security of your device. My glasses were stolen. My account is on it, and I can see when it's online. I can't do anything about it, except offer a reset. It would be better if you could help me find its location!
