Black Screen randomly during gameplay
Like other posts, same symptoms not game dependent, power off and on, things work ok for a while then 3 dots, screen goes black, sometimes i still hear game, Thrill of the fight in background. If i move my head up and down, vigorously, i get the 3 dots then the game comes on where it left off. It's sporadic. But similar things are happening to others on here. I can't find the support phone number
Quest 3 lost all tracking
Brand new quest 3 just arrived, configured an everything was doing pretty well. Was just logging into a game when all tracking just stopped working, a window saying "Tracking lost" showed up, but I couldn't click anything since the controllers stopped working too, hand tracking also wasnt working. I tried cleaning up the cameras with a very soft towel, tried rebooting, resetting to factory settings, everything I could. The screen is either completely black, black with a dot or on the starting screen asking to turn on the controllers, but the screen just moves randomly and isn't following the headset movements at all. There is a white dot blinking on the left controller and they keep vibrating every few seconds.
Quest Public Test Channel (PTC) Is Rolling Out Now!
Quest Public Test Channel (PTC) is an early access program for Oculus Quest software releases. By signing up, you can get early access to the unreleased software version ahead of the public release. To learn more about Oculus Quest PTC check out the support page. To sign up for Quest PTC follow these steps: Make sure your Oculus Mobile app is v136 or later. From the Oculus mobile app, tap Devices at the bottom right. Under Headset Settings, tap Advanced Settings. Tap the toggle next to Public Test Channel to try to join Quest PTC. Please note: Quest PTC will only be available for a limited number of participants, if the toggle is disabled, Quest PTC is currently full and not available to join. Quest PTC is offered on a first-come, first-served basis. We currently do not have a waitlist, so please check back at a later time if you’re unable to sign up. Currently, Oculus Quest software does not have the ability to roll back to a previous software version release. If you remove yourself from Quest PTC, your device will remain on the Quest PTC software version until the next Oculus public software version release.PTC for Quest v.35
The Public Test Channel (PTC) for Quest and Quest 2 v35 is available, let's use this thread for collecting feedback on it. Share your impressions, and let us know if you see any issues. Please make sure to also send in bug reports as well if you notice anything. When release notes for v35 are ready to share, I'll update this post with them. Also, if any known issues appear, I'll add them here as well with troubleshooting steps if needed.
