Unable to join world (Coldplay Concert) on Rift S
I'm trying to join the Coldplay concert in Meta Horizon Worlds, and when I click the world, I get a popup that says "Unable to join world. We were unable to take you to your destination." Every other world I've tried seems to works still though. I can view it on my phone, but I really want to watch from the headset.
Headset not working, Meta not recognizing serial number to get support
Hey everyone, I'm looking for some help here. I haven't used my VR headset in years and have finally decided to get use it again. I have the Rift S and have done all the updates needed to get the Meta app on my desktop up and running and connected to my headset. There are three issues: My headset is stuck on the 3 dots loading screen. I can't get connected with customer support. When I try to contact support, it says "We couldn't find any devices associated with this Meta account". My email I am using is indeed the same one I have always used. When I try to verify with another method it asks for my email, headset serial number, or order number. When I enter any of these it says no device found. I am not making any typos. When using the one time coupon code to redeem all of my app and in-app purchases that I was emailed by Meta Quest when the change over / migration happened, it redeemed nothing. All of the apps I paid for are nowhere to be found. I understand that with the change from Oculus to Meta, there are issues that have popped up however I have no idea what to do to fix the above or how to get in contact with support to get help. Any help here would be appreciated. Thank you
Meta Quest Link not working anymore, stuck on grey loading screen
Hi! I'm really hoping that I'll get the help I need the help I need and been searching for weeks now. Here's the issue: I installed Meta Quest Link in order to use my Oculus Rift S, followed every instructions needed and I've been able to make it work without any issues. The actual interface once with the headset worked properly, I was using it like normal until when I tried to launch the ''First Steps'' experience for the first time, I ended in a loading screen on the headset and this screen above this text appeared on my PC within the Meta Quest Link app, it seems like I'm stuck in an eternal loading screen. I tried to close it and restart the app, nothing. I've even uninstall the app to reinstall it after, still nothing, repaired the app with ''OculusSetup'', also nothing. I can't make it past this loading screen and be able to use my headset like normal. I don't know what to do, I tried everything in my power. PLEASE HELP ME!Oculus Rift S Screen stays black
I've been looking everywhere on the internet, tried every solution found on reddit and whatsoever, even tried to use software to bypass meta software... Looks like Facebook killed the Oculus Rift S. I cannot contact support because my serial is not recognized, it's ridiculous. I was so disappointed and sad when I saw Facebook taking over Oculus, and I was right, it's become awful, and now after the last update, the Rift S worked only once and now never anymore. Sensor, remotes and everything works, except that the screen stays black. Nothing changed and now i have a nice piece of technology that does not work This is extremely disrespectful, pushing people to buy new products by killing the old ones. It is unfair, as I paid money for a device that was working, and i really WISH that Facebook wouldn't have forced us to use their ridiculous software. Who's going to refund me for a 5 years old device that was working perfectly, always taken care of and put back in its box at every use, looking brand new, no damage to cables or anything. There MUST be a workaround to make it work again. Please, solve. I don't want to buy a standalone device. My computer did not get any update so it's all on facebook. I would write so many offensive words to their engineers and managers but it's pointless, hoping to get a reply and a fix that actually works, avoiding software like OculusKiller (which did not work anyway) or other payware. Thanks.
Rift S broken cable.
I have been trying to find out whats wrong w my rift s for a long time so i wouldnt waste money and i think it would be smart to just go on and try the cable but since its discontinued is there anywhere where i can still get one i had this VR for years and i dont wanna spend money on a new one since i cant really afford it and would like this one to still work for a bit while i enjoy games On my VR i get errors like these Could anyone help me w this?
Having 3 dots on Oculus Rift S and error when sensor tracking check
Im having this issue with Oculus Rift S, i can´t surpass sensor tracking check, after connecting usb 3.0 and Display Port cables. I can see a orange light on VR headset and later change to white light. I try: restart VR Headset, I reconnect it to different USB 3.0, I try beta updates, I clean connectors, sensors and cameras, I unplug and plug in all connectors from VR headset, I try to disable, enable, restarting service from oculus debug tool. I try to change to beta public versions on meta quest link, i uninstall Graphics card driver clean them and reinstall correctly lastest version from NVIDIA, I have camera privacy windows 10 allowing access all apps. Problem begin when i format my computer and put again Windows 10 Pro...Rift S Sensor check fail - not resolved by common fixes
Hi, can't seem to find anything recent regarding this issue. Used my Rift S until about 6 months ago. Always worked fine. Did a clean win 11 install on my PC since then and recently decided to hook up the Rift S again. Now i can't get through setup because it fails the sensor check. I have tried every solution i was able to find online (powered USB hub, plugging in DP port after USB, Camera access, reinstalling Rift S drivers through Device manager, etc) and nothing has worked. Meta won't let me open a ticket with them because it doesn't recognize my serial number, I have a feeling the older hardware isnt listed . Some of the public tickets relating to those issues pop up during google searches but trying to open up those ends up on meta's support home page with an error saying the content either doesn't exist or is restricted to me. Most of what I could find online pertains to issues people where having when certain patches where released back in 2019 or 2020. Some of the fixes found online involved forcing a roll back on the firmware of the headset but i couldn't follow through because the app has changed since those years. They reported that their firmware was potentially corrupted during an automatic update and rolling back then re updating had fixed their otherwise "bricked" rift headset. It made sense to me since one of the coinciding factors here is that the software appears changed (oculus to metalink) between my last usage and i'm assuming it might have involved some firmware update. One thing i can mention is that plugging it in any of my PC ports will show up in device manager as Rift S without any errors but Device manager will also show a failed "Unknown USB device (Port Reset Failed)". I can unplug and delete the failed device and the Rift S device, plug the rift again and both will show again so they are clearly linked and not some other peripheral that happen to be connected to my PC. I plugged the rift in an external powered USB Hub, not the PCI E type, no failed devices show up in manager, only the Rift S but i still doesn't pass the sensor check. My cable is physically in perfect condition, I've reseated both ends a few times just to clear that up too. My entire VR experience was always seated (Elite Dangerous) so the cable has endured little stress from roomscale experiences (I don't have any room to even attempt more than a cockpit experience). Skipping setup and putting on the headset only shows 3 dots and my controllers. The controllers are unable to move and stacked together at the floor regardless of their physical location but fiddling with them will show fingers moving(is that normal since we skipped setup or is it experiencing a double issue) I've come across people reporting 3 dots as its own issue. After posting on Reddit, MetaStoreSupport suggested I post here to get some technical help from their team. Anyone can come up with something else or did it just brick itself randomly without being used ? For reference, it has about 200 hours of total use across 4 years which isn't much at all. Thanks.
Occulus Rift S issue with Meta Quest Link app.
Hello, I recently moved and have tons of space to set up my VR. I installed all the up to date drivers for according to my NIVIDIA App on my PC. I installed Meta Quest Link and I am currently trying to do the initial set up where you pair your remotes and headset to the app and draw the floor space. When I open Meta Quest Link it just stays as a black screen and my headset display has black floor, white sky, and 3 circles that just blink in the middle. I have audio from my headset as well. I am not sure what to do, as I am unaware of what is the underlining cause to my issue I am experiencing. I have attached a screen shot of what loads up on my PC: If anyone else has had this issue with your Rift S and the Meta Quest Link, please feel free to drop some suggestions. Thank you for your time reading this people!
