Quest 3s won't charge unless powered Off
I have spent the past few months noticing that my Quest 3s will not charge unless the Quest 3s is powered off. I finally decided to contact Meta Support and dealt with one of the rudest Customer Service Representatives I have ever had the dishonor of dealing with. I tried a Software Update, Factory Reset, Boot load, etc. I tried every option from Forums or other Social Media locations. The issue started after a Firmware Update after my 1 Year Warranty expired. So, naturally I bring this to this person's attention and instead, I get told that I can purchase a replacement. I ask to have my ticket escalated, but I'm told that can't be done because it isn't an issue worth escalating. So, an issue brought on by a Meta update can't be fixed because it's outside of my warranty and the ticket can't be escalated? Has anyone else dealt with your Quest not charging unless powered off? If so, how were you able to fix, if you could? Thanks everyone,
Quest 3 switching from roomscale to stationary boundary
I've been playing thrill of the fight 2, and other boxing/fighting games with no problems for the past 2 years. After a recent software update I'm having severe issues with the boundary. When i'm in a game or a fight, the game i'm playing disappears and shows my surroundings EVEN THOUGH i'm right in the middle of my boundary, or the screen just goes black for a second and switches to stationary boundary. this is really frustrating me because i have literally never had this issue before. it seems to happen the most when i grab my headset and adjust it on my head. sometimes when i do that i get a notification that says "no boundary found". please fix this.
Most Recent Software Update Issues
I installed the most recent software update on my Meta Quest 2 headset. The confusing and frustrating issue I encountered was that several worlds were automatically installed into storage and saved in my library without my authorization. This occurred immediately after I completed the software update. The prompt in the Worlds section of the library says something along the lines of “The Worlds you save can be found here” or “The Worlds you save are found here.” (Note: I have never seen, played, nor saved those worlds.) The final line of the prompt states, “You can remove them whenever you want.” However, after reading the prompt, I found no option to remove these worlds from the library. Another issue I experienced after this update is that, according to both the Meta Horizon app and my Quest 2, there appears to be a game listed as if I had purchased it—when, in fact, I did not. The purchase was made without my permission or authorization. This game has remained in my account for about a year since the issue first occurred, and there is still no option to permanently erase it from my account, my Quest 2’s storage, or the Meta Horizon app’s purchase records. This situation has made me feel uncomfortable and concerned about my account’s privacy and security. It seems to have been an unauthorized purchase possibly caused by a software issue at the time; furthermore, the problem still persists. One suggestion I would like to share is that for any free game, app, or world that is unused or deemed irrelevant or uninteresting to the user, there should be an option to erase it from the user’s account in the Meta Horizon app, which would then sync to Meta Quest headsets. From my perspective, this feature could improve personalized ads and content feeds within the app and the headsets, based on the data they collect. Consequently, this could enhance user satisfaction by providing more relevant and engaging content that the user genuinely enjoys.Meta Quest v66 Update: Reduced Passthrough Distortion, Background Audio Support, and More
With v66, we’re reducing the amount of visual distortion in Passthrough on Meta Quest 3. We’ve put out a number of Passthrough-related improvements in the last few software updates, but this is the big one, and it will significantly improve the Mixed Reality experience.
Single Pass Rendering not working with Quest 2 v56
Hi, After upgrading to v56, my app no longer worked. We found the issue was due to single pass rendering. We switched back to multi-pass and the app works again. However, we give up performance. Any suggestions on how I can get single pass working with v56? Thanks!Meta Quest v55 Release Notes
These features and enhancements will become available starting the week of June 21st, 2023 and will be rolling out to Meta Quest Pro and Meta Quest 2 headsets. Quest performance improvements We’re continuing to move VR forward by pushing the boundaries of what Quest Pro and Quest 2 are capable of. With v55, we’re enabling higher clock speeds for the CPU and GPU for all Quest Pro and Quest 2 headsets, giving you smoother gameplay and a more responsive UI. This update also adds more power for developers to take advantage of for both existing and upcoming apps. These performance improvements include: Up to 26% increase in CPU speed for Quest Pro and Quest 2 Up to 19% increase in GPU for Quest 2 Up to 11% increase in GPU for Quest Pro Passcode We’re adding the ability to use a passcode to unlock your device, which will work like the unlock pattern. As this feature gradually rolls out, you’ll be able to set up a numerical passcode between 4 and 12 characters to unlock your device, enter saved passwords, and more. You’ll be able to manage your passcode from Security in Settings. Messenger in VR We’re updating the Messenger experience in VR to help you connect and make new friends while in the metaverse. With v55, we’re bringing the Messenger app, including messaging and audio calling to VR, so you can hang out with those who matter most regardless of which device they use. People you follow are online indicator You’ll now see a green circle on the People tab in the universal menu to help you know when people you follow are online. Explore redesign We’re gradually rolling out an experimental design with new content for the default landing page in VR, Explore, so you can effortlessly engage with your communities, compelling entertainment, and immersive experiences. A few of the Explore changes we’re experimenting with include: New layout formats Reels in VR Reels in VR will only be shown to users who have a Facebook or Instagram account in the same Accounts Center as their Meta account Meta Avatars Store Meta Horizon Worlds featured worlds Media content from Peacock, YouTube VR, Pluto TV and Xtadium Easier avatar editing in real-time We made it easier to travel to the mirror in your Horizon Home to edit your avatar. With just one click on the mirror, you will be transported and ready to view real-time edits to your avatar in an optimal position. This will be rolling out gradually. Eye tracking improvements We’ve improved eye tracking on Quest Pro to make it more accurate across a broader field of view and during expressions like winking. For the most accurate eye tracking, you can always recalibrate by going to Movement Tracking in Settings, then Eye tracking, then Calibrate eye tracking. Use hands on notifications We’re gradually rolling out a new way to interact with notifications in VR using your hands. With hand tracking turned on, you’ll be able to tap on icons or buttons, or swipe to dismiss a notification. New virtual environments We’re releasing two new virtual environments: Futurescape: As featured in this year’s Meta Quest Gaming Showcase, Futurescape combines futurism with the beauty and tranquility of nature. You can try out this new environment by going to Personalization in Settings. The Great Sand Sea: Available for download to all Meta Quest users who pre-ordered Asgard’s Wrath 2, The Great Sand Sea is a large, free roaming, living world that allows you to immerse yourself in the mysterious sands of a vast desert landscape in VR. Once you pre-order Asgard’s Wrath 2, you can download this new Home environment from the Meta Quest app or directly from your Meta Quest headset and then launch the environment from the Home screen. Browser multi-touch support Quest Browser now has multi-touch gesture support, allowing you to use Touch controllers or your hands to zoom in, zoom out, or interact with other web elements.
App in development does not launch after Quest 2 Update
I have been developing a Quest 2 app on unreal engine 4.25, and the app was working fine until my device got an update. Now it does not launch at all. Even older versions of it do not run anymore. The only version I could get running was a version from a year ago which is 1.5gb and the current build is 3.7gb. The app still runs in another Quest 2 which has not been updated yet. Was there a limitation to app size on the latest Quest update or is my app not working for some other reason? Thanks!
