The organization's admin verification cannot be resubmitted.
As a result of verifying the organization's administrator certification with my license, I received an e-mail stating that "The image of your license is not sufficient, please resubmit it". However, when I tried to resubmit the request on the certification page, it said, "Verification request under review." and I cannot resubmit the request. I cancelled the request once, but it is the same situation. Also, when I discussed the above matter with developer support, I was told that I should discuss the account level issue with https://store.facebook.com/help/support/, not developer support. However, even after consulting with the above, I was told that "this is not the place to discuss this issue" and the issue was not resolved. Does anyone else have a similar problem or know of a solution?Solved4.4KViews5likes6CommentsMeta Quest 3 initial setup and multiple family accounts
Hi, I know the answer may already be in the forum in some form based on what I've already read but there are so many permutations on this issue I want to be sure I get the right answer for my specific situation. My son setup his quest 3 with his meta account. I presume this makes him the "admin" for this device. Since then I have setup my own account and set it as a supervisor/parent account. It's not clear if my son remains the 'admin' for this headset or if it's me now that I'm supervising his account. 1st question: is it likely that my son is still admin on this headset? We've both been able to log in and use the headset with both our accounts. 2nd question: i want to buy a new app (bonelab) that my son wants. Should I purchase this through his (assuming he is still the admin) account or my account? I want to ensure we are both able to play the game on the headset. Some of my reading indicates I should use the admin account and enable app sharing to be able to do this? Is this correct? 3rd question: can I change my account to be the "admin" account, rather than my son's, so i can manage and share all future purchases? Thank you. I appreciate that this is a common issue with plenty of discussions on this topic but really don't want to accidently end up in some of the twisted account situations I've read about already.Solved23KViews0likes4CommentsOrganization Verification not working with admin verification
Hi guys,i want to publish my game on App Lab but i have to verify miself before doing it,i am trying to do it via admin verification but when i have to choose the document there is an error saying that the they are having errors with this service. What can i do?740Views0likes0CommentsRejection of admin verification request
I'm having no luck getting Meta to verify my admin request for my Meta Quest Developer account. I've uploaded a driver's license and passport as photo ID and made sure I adhered to all the stipulations for the image to be checked but I just get constantly rejected. I believe automatic detection is used to read information on the documents sent but it's either broken or too strict to pass anything. I've tried using different browsers as was suggested in a previous post but still no joy. Where do I go from here? Is there human support that I can contact to get verified?868Views0likes0CommentsDoes Meta work with indie developers? [Solved]
Meta rejected all my admin verification requests because they couldn't read the docs I sent them (multiple times with different lighting conditions (artificial and natural) and resolutions). They also suggest trying to verify as an organisation or with another admin account. But I'm the only admin, and I'm the only person that works on the project. Is it possible to release an app on AppLab without being an organisation? Like in the way you release apps on Apple's AppStore. Because right now, it seems like you have to have an organisation to be able to drop something on the AppLab (which is, I guess, supposed to be a little bit more friendly for indie devs and experimental projects).Solved2.4KViews0likes1Comment