Meta constantly rejects my admin verification request [Solved]
Hi! I'm an indie developer. Recently, tried to get the admin verification to launch my app on AppLab. The verification flow itself felt very broken. First, I tried to do this on my laptop, but when you need to take a photo of your ID, Meta asks you to rotate your phone. So, I tried to do this on my phone. Unfortunately, on my iPhone 14 Pro Max, Meta heavily blurred all my photos. I tried another phone (iPhone X), and it worked. All photos of my ID I took from iPhone X looked well (however, Meta compresses the quality and uses automatic detection to crop the taken photo, which in most cases was done wrong). But each time I sent them the ID photo, I got rejected because they couldn't read information from the photo, which was nonsense because any human being would have read it without any problem since all requirements for the phone were satisfied. At certain point, I thought maybe they couldn't recognise a type of document I sent. So I tried different documents — passport, driver's licence, residence permit and got the same result — they could not read the information. So, the verification flow looks broken and untested and I can't pass it. What should I do? Thanks!Solved4.3KViews1like3CommentsApplab Admin Verification
Hey, I'm working on a game right now and I've tried to do verification but a bit back when this was first introduced i was out doing something and i might have submitted a admin verification or not but I never put in a passport, drivers license's, nothing. When I tried toit would let me re do it all it says is add submission and I gotta check mark something and it submits. it has not been rejected nor accepted and i don't know what to d.685Views0likes0Comments