Release Channel (Production (App Lab)) does not exist
I tried to upload a new build for my app through the Meta Quest Devloper Hub. All the previous versions are in Release Channel Production (App Lab), but when I select this during the upload and then submit, I get the error message that this channel does not exist. Why? It's there in the app overview page and I can select it from the dropdown during the submit. What's going wrong? Thanks.Solved2.6KViews1like2CommentsBuild stuck on "Malware Test" for days
Hi, We have uploaded a new build to the RC channel of one of our live apps, but it has been stuck on "Running Malware Review Test" since Friday. I have attached a screenshot below: I hoped this was just a visual bug but when trying to push it to the Production channel, this is not deploying live onto any headsets. I have seen online that this issue (being stuck in testing state) appears to occur randomly. Examples: https://forums.oculusvr.com/t5/Developer-Dashboard/Test-State-Stuck-On-Running-for-Store-Channal/td-... https://forums.oculusvr.com/t5/Developer-Dashboard/Uploaded-builds-can-t-get-past-quot-Running-quot/... https://forums.oculusvr.com/t5/Tool-Feedback/Stuck-at-uploading-build-Oculus-Developer-Hub/td-p/9492... Anyone experiencing this at the moment, or has any past experience to share? I have opened a support ticket with Meta but no answer yet. On that front, it seems the list of topic you can create support tickets for has been reduced and there isn't any "release/store support" field anymore, which makes it a bit convoluted, so any advice on this would be great as well. Thanks in advance!740Views1like0Comments