Applications just dissapear
Today I turned on the quest 2 and all the apps that I uploaded to AppLab on beta disapear. The ones that were installed just move to unknown apps but I cant access to the other ones. I search for them on the store but once they show and I click on them, and they dissapear. Is the verification something to do with that? It seems the need of a verification will be on Aug 16 so... dont know what is happening.Privacy policy issue when publishing the app to app lab
Hi everyone~ I am running into a privacy policy issue when we try to publish the app to the app lab. We didn't collect any user data in any form for our app, so we show that on our privacy policy page. But still, we receive feedback from the review team indicating we have some issues with our privacy policy. Here are 2 feedback from oculus team: I have 2 questions: 1 I have an assumption of the issue, which is our client wants to show, that in the future version, we will collect user data, but in the current version, we don't. Is this causing the misunderstanding? 2 If we show that we didn't collect any user data, do we still have to have a clear explanation of how the user may request all their data? If anyone has any idea or experience, please leave your thought, thank you so much.
OCULUS_PLATFORM__APK_PACKAGE_NAME_ALREADY_IN_USE
Hi, I am trying to deploy a Meta Quest App to the Meta Store. The first submission was rejected, so I am trying to submit a new one, but when I try, I get the following error: OCULUS_PLATFORM__APK_PACKAGE_NAME_ALREADY_IN_USE The funny part is when I try some other name, I get a new error saying that I am trying to use a new package name, and I must use the previous name. Meaning the previous name that is giving the error of package name already in use So maybe someone has had the same issue. I am totally blocked because of this, because I can not submit the new version of the app. Thank you
My App's OBB file is not being installed properly. This issue comes out of the blue...
I've never had an issue before the most recent Quest updates. Uploading new build .apk with .obb file sizes over 4.4gb total. When I try to get passed the first scene, the game's next scene will not load. This has never been an issue before and no lines of code have been changed. I was able to catch one of my fresh installs not properly installing. After I exited the game, the update button suddenly appeared even though it had already fully downloaded and installed the proper version number. This issue was confirmed by several players. I don't know what to do here. None of my new builds are allowing me to go passed the Main Menu even though it works flawlessly on PCVR. I suspect it has something to do with the .obb file not properly installing. I am in desparate need of help.
