Error while making a purchase: Feature unavailable
I can't purchase anything on the Meta Store anymore. It used to work just fine. My last successful purchase was on January 11. But then it just stopped working and whenever I try to buy anything, I get an error message: "Feature unavailable Your request could not be completed. This feature is currently not available to you. Please try again later." I already contacted support and have an open case, but I've been having back and forth with them for a week now and nothing they do seems to help. It's the same on all devices: headset, phone, pc. The same with three different payment methods. No restarting, clearing cash, fresh logins, incognito mode, vpns. Nothing works. Support said they had made some changes to my account and now it should work, like three times. And to make sure changes apply to wait 24 hours. Again I did that and nothing helped. I found threads on reddit and here with the same issue, and nothing seems to work, and support couldn't help in any case. So, I've bought my meta headset in the store, and I can't just buy games anymore? What should I do?526Views0likes17CommentsQuest 3 stuck in an update boot loop
I own two Meta Quest 3 devices with Meta Warranty Plus coverage. I am experiencing the endless boot loop with one of the devices as described in the following threads: https://communityforums.atmeta.com/t5/Get-Help/QUEST-3-STUCK-ON-LOGO-AND-DOESN-T-START-UP/td-p/1111493 https://communityforums.atmeta.com/t5/Get-Help/My-Quest-3-is-stuck-in-bootloop-with-Turining-META-logo/td-p/1113431 https://communityforums.atmeta.com/t5/Get-Help/My-quest-3-won-t-launch-and-will-only-display-the-meta-logo/td-p/1138261 To summarize: After power up, device displays "disk" logo with down arrow and green progress bar After progress bar completes, meta logo appears, spins, fades, and repeats endlessly (have left device plugged in overnight with no progress) Video of the above taken by my phone of my headset is posted here: https://youtube.com/shorts/qpD6hcmvSXw?feature=share In answer to commonly requested questions from similar threads: The issue began on 2024/02/12 at approx 8 PM EST. The headset had been successfully paired with the Meta Quest app on my phone and had been in use since mid-January 2024. The headset had previously updated apps. I'm unaware if the OS and / or firmware had performed any updates. No error messages have been displayed, only the behavior as described and linked in video above. All accessories have been removed from the headset. Headset was fully charged when the issue began, has been allowed to fully discharge, and has fully charged again (LED is green). Issue persists. Two factory resets have been performed via power button and - volume key combination. Issue persists immediately after the reset with no successful boot. Headset was purchased directly from Meta in January, has had no other owners and has been used with care and stored in appropriate conditions free of sunlight, excessive heat, etc. I own the original device box with barcodes and serial numbers. Please advise of steps to have this issue rectified.Solved27KViews3likes76Comments