Oculus Rift S Headset stays black after years of it working
My headset randomly stopped working one day and I've tried everything to get it to work. I've reinstalled the software, I've updated my graphics drivers, I've plugged it into different ports, and still nothing. I tried asking for help on the support page but for some reason, my serial number for my product isn't recognized. Can someone help me please?
meta quest 3s
PLEASE HELP! I bought 2 quests 3s headsets for my kids for christmas off of amazon and they were working fine for 3 days until 1 of them just shut off mid use and went all black. the charging light wont come on or anything, ive tried holding the power button with and without the volume button and nothing happens visually or audibly. when i tried going through the support page i get stopped because my devices dont show up under the my devices tab even though purchases were mad from them, and media has been saved from them. i have tried putting in the serial number but for some reason it says "support isnt available for this device" so i cant escalate to a real person to try to help me figure this out. please help, my son loves his headset so much and he is very upset with this
Is my Meta Quest 3S broken ?
Hi! I have just recently acquired a Meta Quest 3S headset and everything was going well. But just yesterday, I had some issues with the display and I cannot use it anymore. I was playing a game through Steam VR and suddenly, everything went black. Audio still played and game was still running when looking at my PC screen. Pressing the Power button and the headset twice brings me back in, but the black screen comes back immediately. It also happens sometimes when turning the headset on and looking at the tabs open while nothing is running yet. I can't play games anymore or even transitioning to the 3D world without it happening. Finally, after the black screen accident, my left eye has some issues with the screen. It's like staring at an old TV through a camera or a burned image stretching, I can't really explain. I think the right eye works fine, but not 100%. I should also say that the higher the refresh rate, the darker the left eye becomes, to the point of not seeing at all through that side. I only had one week with that headset, so it's really frustrating and there's nothing on the Internet talking about those issues I'm having. Any help is greatly appreciated, thank you.
Meta Quest 3s Turns on - But Stays on Black Screen
Hello, I’m hoping someone can help me out. Randomly my Quest 3S headset started to turn on to the Meta logo but then would go to a black screen after that and never actually boot. Initially we thought it wasn’t charging properly, but after trying 4 different chargers, cords, boxes and outlets. That doesn’t seem to be the problem. Any help is greatly appreciated - Thank you
Meta Quest 3 boots then black screen
80+% of the time when I boot my quest 3 after the meta logo it goes to a black/blank screen but I can hear the sounds of the system working. After much research I have found this is caused by the face sensor not seeing me. When I remove the mask it works just fine. Put it back on and nothing. If I move the headset so the mask is being pushed up by my forehead it works but this is very uncomfortable and clearly not how it was intended to be used. I have attempted to find a way to talk to someone from support but that doesn't exist because profits over people. Found a reddit post about this issue and the solution is getting a white face mask. After spending $500 on this device Meta should be footing the bill for fixing their design flaw. Make there be a setting to turn off the need for the face sensor to wake up the device, let us just hit the power button, or press the Meta button on the remotes, or use the ever listening AI to tell it to wakeup and ignore that sensor. Use some of those billions of dollars you have to do some good in the world for a change, or, at the very least, make your overpriced products work properly.
