black screen

35 Topics

Oculus Rift S Headset stays black after years of it working
My headset randomly stopped working one day and I've tried everything to get it to work. I've reinstalled the software, I've updated my graphics drivers, I've plugged it into different ports, and still nothing. I tried asking for help on the support page but for some reason, my serial number for my product isn't recognized. Can someone help me please?
kloogybaboogy
4 days ago Place Other Troubleshooting
756Views
0likes
20Comments
Oculus Rift S Screen stays black
I've been looking everywhere on the internet, tried every solution found on reddit and whatsoever, even tried to use software to bypass meta software... Looks like Facebook killed the Oculus Rift S. I cannot contact support because my serial is not recognized, it's ridiculous. I was so disappointed and sad when I saw Facebook taking over Oculus, and I was right, it's become awful, and now after the last update, the Rift S worked only once and now never anymore. Sensor, remotes and everything works, except that the screen stays black. Nothing changed and now i have a nice piece of technology that does not work This is extremely disrespectful, pushing people to buy new products by killing the old ones. It is unfair, as I paid money for a device that was working, and i really WISH that Facebook wouldn't have forced us to use their ridiculous software. Who's going to refund me for a 5 years old device that was working perfectly, always taken care of and put back in its box at every use, looking brand new, no damage to cables or anything. There MUST be a workaround to make it work again. Please, solve. I don't want to buy a standalone device. My computer did not get any update so it's all on facebook. I would write so many offensive words to their engineers and managers but it's pointless, hoping to get a reply and a fix that actually works, avoiding software like OculusKiller (which did not work anyway) or other payware. Thanks.
Solved
vdecataldo
16 days ago Place Other Troubleshooting
1.6KViews
3likes
38Comments
Quest 3 won't load games
I have the Meta quest 3, I haven't had it very long and it's having issues. It's not wanting to load games. The main ones it won't load are Pavlov and ghosts of Tabor. Pavlov will load then go black screen and nothing else. Ghost of Tabor will have the sign for it like it's loading but it won't do anything else. I've restarted the headset, I've uninstalled and reinstalled both apps. I've done everything short of factory resetting the headset and it still won't load the games. I really don't want to have to factory reset the headset and lose all my games save data.
Solved
TheHispanic
17 days ago Place Games & Apps
30KViews
1like
32Comments
Oculus Rift S black screen
I have the Oculus Rift S and I purchased it in 2020. I was using last night with no issues at all, and I took a 20-minute break and when I came back to it the screen was black and nothing was working. It recognized the cables were plugged in and it could see that the sensors are working and I would even get the audio from my PC through the rift headset, but when I went to continue setup in VR it is just a black screen. I have uninstalled and re installed the meta quest app several times along with restarting my computer and even updating all drivers and other possible update my computer could have but nothing is fixing it. When I try and contact customer support it asks me to verify my device using the serial number or email, but when I put either of those in it is unable to find my product, but I have the product in my hand and my original order email. This whole process has been quite frustrating because it stopped working in a blink of an eye and the meta support has been less than helpful. If anyone could help me out it would be greatly appreciated!
Solved
Fuzzyman769
23 days ago Place Other Troubleshooting
103Views
1like
1Comment
Cant Login to Oculus Quest Link Software (Black Screen)
Once again having this problem still. I cant use my vr on pc anymore because of this problem please help me out. Tried all methods usually used like reinstalling on a new drive. Updating and all of the above. I need a workaround or a fix please I need some help soon! At this point im thinking about just refunding and saving up for a Index.
Solved
austin.buga
23 days ago Place Other Troubleshooting
14KViews
6likes
12Comments
Quest 3 won’t turn on past Black Screen
So, I was in my car trying to play beat saber demo and I was trying to create a boundary and it didn’t work (obviously). Then my quest just shuts off I tried turning it on and only saw a black screen.
Solved
SwitchedGlobaly
1 month ago Place Other Troubleshooting
51KViews
3likes
40Comments
meta quest 3s
PLEASE HELP! I bought 2 quests 3s headsets for my kids for christmas off of amazon and they were working fine for 3 days until 1 of them just shut off mid use and went all black. the charging light wont come on or anything, ive tried holding the power button with and without the volume button and nothing happens visually or audibly. when i tried going through the support page i get stopped because my devices dont show up under the my devices tab even though purchases were mad from them, and media has been saved from them. i have tried putting in the serial number but for some reason it says "support isnt available for this device" so i cant escalate to a real person to try to help me figure this out. please help, my son loves his headset so much and he is very upset with this
Simpthehobo
1 month ago Place Other Troubleshooting
39Views
0likes
1Comment
Gorilla tag not working
I updated my gorilla tag and now every time I try to play it I can’t the screen goes black and an agreement form pops up so after I agree to it the screen stays completely black!! Can someone please help me
AaliyahEmma
1 month ago Place Games & Apps
26KViews
3likes
42Comments
Meta Quest Link not working
Hello, I used to be able to play on my VR with a link cable perfectly fine, but I recently got a new computer, and it doesn't work. I checked the requirements and my PC meets them without question, but whenever I try to connect the headset, my computer gives me messages like "Meta Quest Link isn't working correctly. Click here to check our support article." I checked that article, but nothing seemed to help. The Quest program on my computer shows that my headset is connected and ready to launch, and so does my headset, but when I launch it through the link cable, it just doesn't load, and it stays on a black screen. I've also tried connecting my headset through a USB hub instead of the actual computer to connect it through USB 3, but it still doesn't work. Is there any way I can troubleshoot it? Thank you!
Solved
Jxrtle
2 months ago Place Pairing & Connection
29KViews
3likes
53Comments
VR in iRacing, stutters randomly, vision is extremely distorted, occasional complete black
I am attempting to use my Quest 3 to play iRacing, I have a 3070 and ryzen 7 5800x, my settings on iRacing are turned down to only having the car textures on High everything else is low / off. the resolution on my Oculus app is set at 0.9, the refresh rate at 70hz. The issue is that after maybe 5 minutes into a race, the VR starts looking terrible, it gets all distorted and it looks like certain squares are not where they are supposed to be. Randomly it will begin to stutter and freeze. Additionally, sometimes the whole thing just shows a black screen. I am using the Quest 3 Link cable from Meta its brand new.
nicomasse
2 months ago Place Games & Apps
23KViews
6likes
58Comments