Meta Quest 3 Boot Problems
Hello, Since a couple of weeks I have problems with my META Quest 3 Headset. It started shutting off during use, unpredictadely. At some point it didn't start up anymore. I have been trying ever since to find a solution for this issue. I tried a software update through connection to the PC from the META website, but the headset is not recognised. I tried the power button for 30s. I tried the power button with the volume button and a reboot, also the return to factory settings. Nothing works. The device powers up to the META logo, then usually a bright light flash and then the device starts to reboot going through the same steps logo, sound, flash and shutdown. Does anyone know how to resolve this issue? I still think it is software related. Kindly Anke
Meta Quest 3 Stuck In Boot Loop and In Locked State
First of all my headsets lock state says locked, I was just booting up my meta quest 3 to play some gorilla tag(like always) and I was able to boot up the hedseat but the hedseat wasnt tracking properly, i was able to boot up gorilla tag before my hedseat fully shut down, when i tried to boot it up again it started a boot loop. Tried to shut it down using the USB something screen(idk the full name) and forcefully shut it down, boot it up again after 5 minutes, still a bootloop, reset the headset a few more times, boot loop stopped but i still couldnt boot it up, left it there, it booted up, couldnt do anything cause my headset wasnt tracking anything and cameras were just not working, since i couldnt do anything i shut it down, boot loop started again and i currently have the headset shut down, what should i do?
Boot looping in boot menu (USB update mode)
Dear All, My Meta Quest 2 can't work after software update. So reboot the device, and go into the boot menu. In the boot menu there was a button to change slot, I switched the boot slot from A to slot B After switching, the system looping in boot menu (USB update mode), and can't factory reset or sideload At the same, time slot change button disappeared from the reboot menu. My Recovery procedures as following: 1) C:\platform-tool>fastboot devices 1WMHHBXXXXXXXX fastboot (confirm usb cable can connect to the device) 2) C:\platform-tool>fastboot getvar current-slot current-slot: b (confirm boot slot has changed) 3) C:\platform-tool>fastboot --set-active=a Setting current slot to 'a' FAILED (remote: 'Operation Not Permitted') fastboot: error: Command failed (try change the boot slot, but fail) 4) Use "Update Meta Quest software", the software can download, but installation fail with the following message: Error installing recovery image Please try reconnecting your device, or contact our support team. (I have try the above with different browser and PCs) I hope anyone can give me a help to solve the problem. Thank You!