Bricked unit after update
Firmware 83 just broke my quest 2. Was working fine then after update screen just switches between pass through and a black screen. I can't do anything with it. I've exhausted all suggestions from tech support. Factory Reset Update via software center Even using adb to revert to firmware 76 Meta said they won't help me because it is out of warranty. Can someone explain how this is a warranty issue? They released an update that broke my perfectly working headset and now it's my problem? All i was offered was a discount on a refurbished headset. I didn't break it, it didn't fail from age and use or abuse. YOU broke it and expect me to just buy a new one? I've reported this to BBB meta should be ashamed of their practices
Boot looping in boot menu
So I had to factory reset my quest 2 and now after fixing it it has got stuck in the boot menu and doesn't boot past that menu, it always stays on and the only way to turn it off is threw the power off button in the menu, and if its plugged in it just turns it self back on. I can't even use software update tool to enter recovery mode or put the headset into sideload update cause it just boots back into USB update mode. Not even holding the power button to turn off or reboot/restart and power off will work cus it just turns back on. Please help!Please skip Guardian check when Guardian is disabled on Quest 2
I appreciate the developer feature of disabling Guardian, which saves us time. Thank you. I'd like to report a serious bug in the latest Quest 2 firmware update that wastes developers' time. A simple 2 steps to reproduce it: 1) Settings > System > Developer > Disable Guardian. 2) Long press the power button > Restart Quest 2 will then get stuck in black after the Meta logo disappears, and the only way for a developer to get out of it is to factory reset the device. It appears that Quest 2 got stuck checking Guardian when Guardian was disabled. If so, please make the firmware skip the Guardian check if Guardian is disabled. This will save us lots of time, from developers to developers.
