Vanguard Charging Issue (Red flashing LED)
My new Meta Vanguard sunglasses (one day old) won't charge. I'm getting a constant flashing red LED, even though the case is fully charged (green LED). l've cleaned the contacts and tried a factory reset, but no change. Has anyone had this issue or found a fix?
Quick Connect no longer available?
For the past couple months I had been using Quick Connect to send photos to WhatsApp using the touchpad. It was very convenient not always having to talk to send pictures. I tried using it today and the feature was just gone? I haven’t found any documentation saying that this was removed so is it an issue on my end? I understand that some features are rolled out randomly but I’ve never heard of features being taken away. Does anyone else have this problem?
Mic issues on Meta Ray-ban Display
Hi! I have been using it daily since October and I love the day to day with it on my updated Android. This morning I ran into a problem: the microphone on my glasses stopped working on my phone. My main case of wearing glasses is still using them as a headset for calls and sending voice messages. It is updated to the last version available. I've tried factory restoration (also unpair and re-pair) and nothing. I already had a first generation with a very similar problem, but there it was possible to remedy the problem by activating an option in the app settings. However, we do not have that option here. Anyone else with this problem and/or solution?
Oakley Vanguard's Microphone not working since last software update
Happening to me now, 6 months old and used maybe 10 times. I have done everything the terrible Meta support pages suggest. Un-paired and re-paired. Restored to factory Cleared the speaker. Uninstalled and re-installed the software on my phone. Release version 124 and since then the glasses dont respond to Hey Meta or OK Meta and nobody can here me if i answer a call or try and respond to a WhatsApp message. Strangely though if i want to use the translate function that works just fine, go figure. I have removed all app connections that i had previously setup, tried in English UK and English USA langauges, nothing works to get the glasses to hear the Hey Meta or OK Meta voice prompts.
Meta glasses audio recording not working
Hello, I have a pair of meta glasses that I have been using for a couple of months now. I recently recorded a video of me at an ATM and during the video my glasses seem to have a muffled static during the video (I was going to attach the 25 second video but I cannot). Unfortunately, the beginning of this video is the last time I’ve had adequate and working audio recording. I would love any assistance here if possible, thank you. Note that I have already used the hold capture button feature to clear any moisture and also factory reset the glasses.
Bug: Ray-Ban Meta doesn't record voice note with WhatsApp open | Calls work fine
Major bug in the Ray-Ban Meta + WhatsApp integration in Brazil. What works: WhatsApp voice/video calls using the glasses - 100% ok "Hey Meta, send a voice message to on WhatsApp" with the app closed - 100% ok[contact] What DOESN'T work: With the WhatsApp app open in the foreground, when I hold the button to record audio, the glasses beep, it shows as if it's recording, but the audio comes out muted. Zero sound in the message. How to reproduce: Pair Ray-Ban Meta with Android phone Open a WhatsApp chat Hold the audio record button Result: beep plays, records silence, it's not working as it was supposed to. Impact: Makes it impossible to use the glasses as true "hands-free". If I need to send a voice note, I have to close WhatsApp and use a voice command, or grab my phone. Meanwhile calls work perfectly in the same scenario. Device: Ray-Ban Meta 2nd gen | Android [your version] | WhatsApp v | Meta AI app v | Glasses firmware v[version] Since both products are from Meta, this basic integration should work. Please prioritize the fix.
Ray-Ban Glasses active without my consent and battery duration is shorter after new update.
I Purchased my Ray-Ban META Glasses Gen 2 on January of 2025, since then they were working great, since an update they are no longer working like before. Since the new update, the glasses activate without voice commands. Sometimes only the activate LED lights up, and other times they interact with what I'm saying, but even without asking or giving META AI any instructions, they activate without me saying "Hey META." Now the battery life is significantly shorter. Before, with my usual use (No streaming nor Video intensive use), they lasted from 8 am (100% of Battery) until 6 or 7 pm (around 5-3% of battery); now they only last from 9 am to 2 pm (0% of battery, getting home with glasses dead). What can I do? I Really don´t like the glasses being active without my consent, and the baterry indicates that they are for some reason.
New Meta AI app causing Meta Ray-Ban Display to have less battery than before
I'm on the latest Android update and ever since the new Meta AI app update from last week, my Meta Ray-Ban Display Glasses have been dying much faster than before the update. I'll use the glasses for about half of my workday (8am to 12pm) and they'll already be at 15% to dead. And this is without using any audio features and light display usage. Normally, I could use the glasses for my entire workday (8am to 5pm) and be left with at least 20% if not 30%. And that's after heavy music/audio usage (I have "Hey Meta" turned off as well, for reference). I'm on OnePlus Open and I've heard similar things. I hope others can post their experience as well and perhaps get some feedback to devs to fix this. It's quite annoying, because they were working perfectly fine before this!Meta Display Glasses Always Gives the Same Answer No Matter Question.
Hello Everyone, I have 2 pair of the Meta Display Glasses. One pair black and one brown pair. When I add the black pair to my phone and use them the Meta AI pretty much always answers the questions I ask. However, when I add the brown pair to my phone I get the same answer of "I can't help with that yet but im learning more everyday" message for everything no matter what I ask. I'm using the same phone with the same Meta AI app but the experience is completely different on each of the glasses. The black pair I get answers for weather, temperature, navigation pretty much everything I ask. But when I set up the brown pair of glasses to the same phone and ask the exact same questions I get the generic message of "I can't help with that yet but im learning more everyday" as the answer for all questions. I have checked the app permissions and have given permission for everything it's asking for. The app is completely unrestricted. Does anyone have any idea what's going on with this brown pair of Meta Display Glasses? I am completely out of ideas on why this is happening and any help is greatly appreciated.