Vanguard Charging Issue (Red flashing LED)
My new Meta Vanguard sunglasses (one day old) won't charge. I'm getting a constant flashing red LED, even though the case is fully charged (green LED). l've cleaned the contacts and tried a factory reset, but no change. Has anyone had this issue or found a fix?
Quick Connect no longer available?
For the past couple months I had been using Quick Connect to send photos to WhatsApp using the touchpad. It was very convenient not always having to talk to send pictures. I tried using it today and the feature was just gone? I haven’t found any documentation saying that this was removed so is it an issue on my end? I understand that some features are rolled out randomly but I’ve never heard of features being taken away. Does anyone else have this problem?
Meta Display Glasses Always Gives the Same Answer No Matter Question.
Hello Everyone, I have 2 pair of the Meta Display Glasses. One pair black and one brown pair. When I add the black pair to my phone and use them the Meta AI pretty much always answers the questions I ask. However, when I add the brown pair to my phone I get the same answer of "I can't help with that yet but im learning more everyday" message for everything no matter what I ask. I'm using the same phone with the same Meta AI app but the experience is completely different on each of the glasses. The black pair I get answers for weather, temperature, navigation pretty much everything I ask. But when I set up the brown pair of glasses to the same phone and ask the exact same questions I get the generic message of "I can't help with that yet but im learning more everyday" as the answer for all questions. I have checked the app permissions and have given permission for everything it's asking for. The app is completely unrestricted. Does anyone have any idea what's going on with this brown pair of Meta Display Glasses? I am completely out of ideas on why this is happening and any help is greatly appreciated.
Dead raybans
So my Ray-Bans have no lights on them whatsoever The charging case when I put them in is green and let them charge for a day and I've left them out with them Open just in case to drain the battery and then try again and plug them in still green light on the case no light showing up on the glasses whatsoever The connections are completely clean I double check that I'm still getting no power to my meta raybans these are the brand new Gen 2's no prescription lenses just how they came straight from meta. What can I do someone please help.BUG: Meta Horizon mobile app "Device locked" pop-up error
So the Meta Horizon app on my iPhone SE (2020) got an update today (v364.0.2.18.265), and now it keeps randomly popping-up the error "Device locked. To allow your headset to share information with this device, put on your headset and enter your passcode." Well, my nearest connected headset doesn't even have a locking passcode set! 😠 Also, we have two headsets managed by the mobile app. The annoying popup doesn't even identify which device it is referring to! 😠 My daughter's headset has a locking code on my primary account, but not on her account. However, it was asleep on charging and too far away, thus appearing as "not connected". So that shouldn't be the issue either. I did a Google search for the above error message and nothing at all was found. Zero. I guess it's a new "thing". Thanks Meta 😠. I tried fully powering both headsets off and on, restarting the phone and logging out and back in to the app, but the bug persists. I've reported the issue to Meta via the mobile app. Anyone else having this issue?
Mic issues on Meta Ray-ban Display
Hi! I have been using it daily since October and I love the day to day with it on my updated Android. This morning I ran into a problem: the microphone on my glasses stopped working on my phone. My main case of wearing glasses is still using them as a headset for calls and sending voice messages. It is updated to the last version available. I've tried factory restoration (also unpair and re-pair) and nothing. I already had a first generation with a very similar problem, but there it was possible to remedy the problem by activating an option in the app settings. However, we do not have that option here. Anyone else with this problem and/or solution?
