Unable to add payment method
Just bought a quest 3. My debit card is paired to my meta account. However, i am still unable to add my card as a Payment method on the meta horizon app, and get an error each time. I've tried multiple cards, nothing. No update needs to be performed. I have tried using a computer, phone and the actual headset. Even switching to cellular data. I have bought multiple things online lately, and the bank allows international purchases so I don't think it's on the cards end. I have restarted the device multiple times, tried on different days and nothing seems to work. There are a few cases online with the same problems, but they seem to have been fixed using instagram or facebook, which I tried, and they accepted my card, but it still will not add my card into the 'payment method' slot. Or they only use gift cards, which seems like a serious downgrade. Please help before I go and refund this VR before I ever got to play it.
Quest Pro Controller Connection Issue (Quest 3)
Hello. I have owned Quest Pro controllers for several months now with my Quest 3 and have experienced minor issues having to do with connection and tracking. I have been able to solve those issues fairly easily. However, I am now experiencing an issue that I haven't found a solution for after much research. My quest pro controllers are fully charged and turn on just fine. I am able to connect them to my headset, but they don't turn on past that. The meta horizon app shows them as connected, but in my headset neither controllers are on and functional. I have restarted the controllers, headset, and even went as far as factory resetting the controllers, where I had to use my old quest 3 controllers in order to set up the headset (because the pros still have the issue). I have been looking online for people with similar issues and it seems like none of them can figure it out themselves which makes me regret buying these controllers in the first place. Does anyone know how to reach a solution to this issue?