Need response from developer support
I'm not receiving replies (automated or otherwise) from Oculus when submitting tickets through developer.oculus.com. It's been an issue since before the developer landing page was redesigned. I've submitted tickets using 3 different browsers (with and without add-ons), my phone, email and spoke with a support member on live chat (tickets.oculusvr.com). Live chat directed me to the same contact form on developer.oculus.com that hasn't been working for me. I had Oculus Support change my account's email address back in January. When all of the contact methods I listed above failed, I started thinking that email change could be the issue. I changed my email to something else but sadly, it still does not work. I have no idea how to solve this. Is there a web portal to view my tickets? Is there another way to contact support or figure out what the issue might be? I do receive other emails from Oculus, like a recent Privacy Policy message, app analytics and a recent app launch notification. Does Oculus Support even browse these forums?Solved5.9KViews0likes7Comments