controller

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How to get a replacement controller?
My left controller for my Oculus Quest broke, and I have been coming to the Oculus store for 6 months looking to see when you might have one in stock. How do I get a replacement?
Solved
chimpdaddy
18 days ago Place Other Troubleshooting
162KViews
6likes
143Comments
[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.
Solved
NotDream
24 days ago Place Other Troubleshooting
186KViews
49likes
524Comments
Unable to connect the controllers to my Meta Quest 3
I am unable to connect the controllers to my Meta Quest 3. I performed a factory reset on the headset, but the issue persists. I also attempted additional troubleshooting steps, including resetting the Quest 3 controllers using the correct button combinations: Right controller: Hold the A button and press the Home (Meta logo) button five times. Left controller: Hold the X button and press the Menu button five times. However, no orange or white light appeared, and the light did not change to blue during boot. Because the controllers are not pairing, the firmware update remains stuck at 0%, leaving me unable to complete the setup process.
urs227
1 month ago Place Other Troubleshooting
48Views
0likes
1Comment
Quest 2 Oculus button not bringing up the menu
Apologies in advance if this has been answered elsewhere, I haven't managed to find a solution anywhere. On my quest 2, for a few months now, I haven't been able to bring up the oculus menu in a game with the oculus button to quit or capture content. I used to be able to tap the button and the menu would come up, but it does nothing now. I can still long press to reset my view, so the button technically works, but it just doesn't bring up the menu. To quit games I either have to restart my headset or use an in-game menu if it has one. Again, sorry if this is a dumb question, hoping I'm just being stupid and not doing something right. Any advice is appreciated.
Solved
ShaniaMBP
1 month ago Place Games & Apps
55KViews
2likes
48Comments
quest 3 controllers not working
my quest 3 controllers are not working and i kept changing the battery putting new ones in, in case they died. this all started happening a couple months ago i don’t know why i was grounded from my vr for 2 years i got it back but when i did the controllers didn’t work i put new batteries in and it still didn’t work, i factory reset it and it didn’t work im stuck on the remove strap thing screen and my controllers won’t connect they aren’t broken because i haven’t used them please help me fix this i don’t have warranty so i cant afford to get a new vr or controllers if anyone knows what to do let me know. i saw earlier on how to factory reset the controllers but they won’t turn on no light or anything they have new batteries and it still didn’t work please someone help i can’t afford a new headset or controllers i’ve only got to use it for a month before i got grounded.
nathan.gonzalez.2024
1 month ago Place Pairing & Connection
119Views
0likes
7Comments
Latest Q3 headset software bricked my controllers...
Anyone else experience this? Factory reset doesn't fix, controller re-pair doesn't fix, holy water sprinkle...nada. Sounds like support has at least heard of it before, as they tell me a software fix is just a couple days away. Of course, that was after they tried to sell me on their out of warranty program. Sorry Meta...you break, you buy.
dookie_x
1 month ago Place Pairing & Connection
130Views
0likes
5Comments
v85 - Disable sleep mode for Quest Pro controllers
Hi everyone, I’d like to raise a request regarding the upcoming Quest firmware v85. Could we please get an option to disable sleep mode for Quest Pro controllers, or at least extend the idle timeout significantly? Many of us are using Quest Pro controllers not only for standard VR interaction but also as trackers — for example in motion rigs, motion compensation setups, simulators, and other stationary tracking use cases. In these scenarios, the controller may remain physically still for periods of time while still being actively used for tracking data. Right now, after a few minutes of no movement, the controller automatically goes to sleep. When this happens, tracking is lost and it disrupts the entire setup until the controller is woken up again. This would make Quest Pro controllers far more reliable for advanced users who rely on them as dedicated trackers. Thanks for considering this request
Solved
sh311d3nzi
2 months ago Place Link v.85 Troubleshooting
175Views
2likes
7Comments
Quest 3S Controller Stuck at 0% Battery and Firmware Update Issue
One of my controllers (the left one, specifically) is no longer charging. I’ve already tried everything: replacing the battery and performing a factory reset on both the controller and the headset. Could this issue be caused by leaving the controller on the charging dock without using it for a while? As a result, I’m unable to complete the controller’s firmware update.
mrtaylors
2 months ago Place Other Troubleshooting
58Views
0likes
1Comment
Meta Quest Link latency
Hi, I am experiencing latency on my controllers via link. I'm assuming this is linked to some gpu setting being on and was wondering if anyone knows some tweaks to fix this?
ziggymc
2 months ago Place Pairing & Connection
195Views
0likes
11Comments
Left controller will no longer pair 3s
Hey there! My daughter and I both have the quest 3s. The issue is with the left controller on her 3s randomly quit working and won’t pair. Luckily I was able to pair my controller to hers headset. But now I’m down a controller 😞and can’t play with her anymore. This happened about 2 months after purchase. As @GhostBonezQuest pro controller failing to pair said, I too have tried all the troubleshooting possible and to no avail, it won’t connect to either headset. Any help would be greatly appreciated!
luc1D1253
2 months ago Place Pairing & Connection
126Views
0likes
3Comments