controller

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quest 3 keeps turning off and on by itself repeatedly, but when back on, no controllers/hands work.
Quest 3 manufactured in December 2023 keeps turning off and on during use, usually after using a data cable either from my pc or from my piano's usb output (for midi which incidentally I can't get to transmit). Each time it comes back on, I'm presented with the pin screen, but I'm only able to move the pointer with my headset, not with my controllers or hand tracking. If I move my head more than 30 degrees I can no longer move the points, and if I press a button on the controller I can no longer move the controller, but repeatedly pressing the button on the controlller after I cant move the pointer, still causes the onscreen pointer dot to flash in response. A few seconds later it will turn off and then repeat the above process. Powering off the device and restarting it seems to allow it to work for a little while before it does it again. I'm not doing anything intensive in it, just meta workroom, and the first time it happened was in PianoVision. Battery is full charged. I've only had the unit 2 days. It's not overheating, because the first time it happened I'd only just turned it on. Strange thing is, since installing the meta remote desktop onto the PC, I experienced a similar issue with my PC when trying to take it out of sleep mode this morning. I think this might be coincidental though, because I wasn't using airlink when it first happened in PianoVision. Could the repeatedly going in and out of standby and the failure to receive midi be caused by a faulty usb-c socket on the quest 3?
3d-illusions.co.uk
22 days ago Place Other Troubleshooting
24KViews
1like
31Comments
How to get a replacement controller?
My left controller for my Oculus Quest broke, and I have been coming to the Oculus store for 6 months looking to see when you might have one in stock. How do I get a replacement?
Solved
chimpdaddy
1 month ago Place Other Troubleshooting
164KViews
6likes
143Comments
[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.
Solved
NotDream
1 month ago Place Other Troubleshooting
189KViews
49likes
524Comments
Unable to connect the controllers to my Meta Quest 3
I am unable to connect the controllers to my Meta Quest 3. I performed a factory reset on the headset, but the issue persists. I also attempted additional troubleshooting steps, including resetting the Quest 3 controllers using the correct button combinations: Right controller: Hold the A button and press the Home (Meta logo) button five times. Left controller: Hold the X button and press the Menu button five times. However, no orange or white light appeared, and the light did not change to blue during boot. Because the controllers are not pairing, the firmware update remains stuck at 0%, leaving me unable to complete the setup process.
urs227
2 months ago Place Other Troubleshooting
64Views
0likes
1Comment
Quest 3S Controller Stuck at 0% Battery and Firmware Update Issue
One of my controllers (the left one, specifically) is no longer charging. I’ve already tried everything: replacing the battery and performing a factory reset on both the controller and the headset. Could this issue be caused by leaving the controller on the charging dock without using it for a while? As a result, I’m unable to complete the controller’s firmware update.
mrtaylors
3 months ago Place Other Troubleshooting
77Views
0likes
1Comment
Double Tap Hand Tracking Issue/Question
I just got the headset not too long ago and wanted to try out the hand tracking feature without setting down the controller. There is a setting that allows double tapping the Touch Plus controllers together to enable, however after no less then 5 seconds the controller regains control and hand tracking turns off. (Using the Velcro Straps from Meta instead of provided string straps) Is there a way I can make my controllers not re-attain control while still having them technically in my hands? Or is this feature only allowed when the controllers are set down? I got a friend who sent me a solution via a third-party attachment that enables finger-tracking similar to Vive, however I'd rather stick with what I got and the attachment isn't even available yet anyways(March 2026).
Solved
CrazyAllaen
4 months ago Place Other Troubleshooting
240Views
0likes
5Comments
Right thumbstick only has one fixed speed in some games
Hi guys, I have noticed that the right thumbstick is not used properly by some games. It works like an arrow key on the keyboard, meaning it's either at 0% or 100% input, nothing in between, making precise turning awkward. I play while seated most of the time, so I use it a lot and it feels terrible. I have tried all the options, but "smooth turning" and "turning speed" is basically what most games offer. No setting fixed my problem. Some regular games have this problem ("After the Fall") and also PC "ports" that run on the Quest like Doom3Quest or RTCW. Most other games work just fine though, so is it an oversight by the devs or a software problem? Is there a way to make the thumbstick being recognized correctly? This would improve my Quest expericence by a lot. Cheers Tiger
GoldTiger8724
4 months ago Place Other Troubleshooting
37Views
0likes
0Comments
Quest 3 Remote Desktop controller issue
My controllers work perfectly fine everywhere except when I use the Remote Desktop app. Ever since I started using that app, my controller becomes extremely glitchy while it’s open and won’t stay active for more than half a second. I have to constantly spam the trigger button just to keep it active and click on things. The moment I close the Remote Desktop app, the controller works normally again. You can clearly see exactly what I mean in the video.
Solved
PeVeRaL
5 months ago Place Other Troubleshooting
224Views
0likes
3Comments
Controller stuck on SOS
When it starts up, it flashes weakly, then gets stuck on flashing SOS. It initially started in the middle of a beatsaber game. I've tried: restarting the headset, turning it off and waiting for a while to see if it would start working again removing the battery, waiting for 15 minutes, putting in a new one (which was working on the other controller) unpairing and re-pairing, both using the app and the pair settings. If I hold the pair buttons it updates the firmware, and then continues refusing to pair. It has "successfully" updated the firmware ~5 times now, according to the headset. On the app it continues reading as updating firmware. I haven't tried a fully factory reset, but the other controller is working fine, so I don't suspect it would work. It would be nice to factory reset the CONTROLLER, but the steps that Meta has given out (hold b, press menu button x5) are apparently entirely made up. Anyone have any other ideas?
ReddOwl
6 months ago Place Other Troubleshooting
174Views
0likes
1Comment
Quest 3 Headset and controllers battery draining fast
Dear, I had a Quest 2 and I never had a problem with discharge, I charge it to 100 percent and after a few days when I turn it on it is still 100 percent, which is not the case with the Quest 3. The Quest 3 discharges by itself even though it is completely turned off. In the same way, the batteries in the controllers are discharged very quickly, they last only a few days until they reach 20 percent, which was not the case with the Quest 2 controllers, the batteries lasted for months. I have read a lot on the net, everyone has problems with controllers, my opinion is that it is a software problem, but no one will say that. It wouldn't be bad if you put in a little effort and correct the mistakes instead of giving people advice that doesn't help.
Solved
Zvrgolija
9 months ago Place Other Troubleshooting
41KViews
12likes
95Comments