Discrepancy in Conversions vs Reported Sales
Hi everyone, I recently released my first VR game on the Meta Horizon store in early access. At the time of writing, my developer dashboard funnel page is displaying 51 unique conversions (53 in the marketing attribution page), 15 wishlists, 832 clicks, and a reach of 9,264. The funnel page has shown consistent conversions daily for the past two weeks. I have also received 4 reviews at a 4.3 average rating on the game. However, my daily financial reports only show 3 total sales across August and my TBYB analytics report 33 trials started but only 1 conversion, along with 2 conversions from the control group. I have also given out 8 free keys. Has anyone experienced these discrepancies in reported sales? I am concerned that the trials are going poorly but even accounting for trials, keys, and sales in the reports, there are still conversions unaccounted for. Thank you for any clarifications!980Views2likes3Comments'Multiple devices can’t access this app at the same time.' blocking use of free app
We have a free multiplayer education app that is often used at schools that sometimes setup fleets of devices all using the same meta account. We don't care if our users access our app with multiple instances of the same meta account, since our app is free and we want it to be easy for anyone to use it. It's understandable that the "Multiple devices can’t access this app at the same time. This app must be purchased separately to be used by multiple devices at the same time." error is a useful anti-piracy measure, but in our case it is not helpful and actually is a major blocker for hundreds of our users. Is there anything we can do to disable this check for our app, so that it will launch for anyone regardless of if the same meta account is already accessing it?675Views0likes3CommentsOculus quest 2 developer mode not working properly
Hello, Since yesterday 15:30 (AMS time) The developer hub app stopped working properly. I've done a total of 3 factory resets. I reinstalled all my accounts. Reinstalled every app on my computer for developing for the oculus. But the problem persists. The problem is: I connect the oculus through the usb cable to the computer. The hub detects it as usual. But 6 seconds into the future and it kicks the device right of the hub. It tells me: Device detected but unauthorized. Please put on your headset to confirm the USB Debugging dialog. Funny thing is, I allowed this already. I have to restart the device to see this window pop up again. It's on always allow for this computer. But the problem still persists. It kicks my device after exactly 6 seconds and I get the same message, over and over again. Lovely problem. Working already for 6 hours to resolve this problem, but can't seem to find anyone on any forum with the same problem. I haven't found a work around so if someone finds a solution or knows what is wrong please let me know. Just want to add that this is one of the worst devices I have worked with. Can't seem to get this device to work stable for development. Mark fix your company14KViews4likes6CommentsSerious Bug Regarding Developer Account
Premise: We are developing a game and have uploaded an apk to the Release Channel. Assume that the Release Channel package name is: com.package.xxx We have a development package during development, assuming that the package name is com.package.xxx.dev 1. Create a new Meta account and join our Release Channel through the invitation link. Now you can download our Release Channel version of the application and start it normally. Everything seems to be fine 2. I want to use this account to join our development group and install our developer version of the apk. At this time, the developer version of the apk will fail to login anyway 3. I tried to move the account out of the Release Channel, out of the Developer Group, and then add it to the Developer Group, and even restored the Quest to factory settings, but I couldn't login to the developer version of the apk normally.364Views0likes0CommentsBring back Switch View to curve all windows!!!
Why did Switch View option disappeared and instead we have useless Theatre Mode that allow only one window to be curved at the same time. Flat screens are horrible in vr, who came up with this change? Or add ALL windows to be allowed in Theatre Mode and each be curved/flat and positioned wherever we want. Currently it's horrible.601Views6likes1CommentIAPs Not working second time
I have a consumable item setup in my Meta Dashboard and have it implemented in my game. When you go buy it in-game for the first time, the pop ups to purchase appears and you can purchase it. Then the next time you try to purchase, there's no popup. But the purchase is successful and the currency is being given. Support saying "go on forums" but no one ever answers me. Can anybody help me? im pretty sure my script IS okay. Unity 2021.3.19f1Solved4KViews0likes15CommentsNot Visible on "New Releases"
I have a game that released Thursday morning, but it isn't showing up on the "Latest Releases" page. None of the categories or search terms that we submitted in the metadata section are working. The only way people can get to our game is if they search the title directly. This is absolutely destroying the release of our game, is there anyone I can talk to, or is there something that needs to be done to get the game displaying in the proper areas? Thanks!Find out if user enabled Switch Oculus and Menu option
Hi, I'm working on a game, and in the tutorials we would like to show the players what can they do with the buttons of the controllers, and in some cases we are waiting until the player press the correct button. I can't find any way to figure out if a player enabled or not the Switch Oculus and Menu option in the Hands and Controllers setting menu on a Quest, so if he did, the game will highlight the menu button on the wrong controller, and it confuse the players, because if they press that, the Oculus Dashboard will pop up instead of the in game menu. My question is, how can I check which button is the menu button? Oculus integration package is already added to the project, but I didn't find any reference to this.1.3KViews1like2Comments