Packaged app does not start, black screen
Hello, I am working with UE 5.3.2 on Windows 10 deploying on Oculus Quest 2. I packaged and installed the app I am developing. After installation the app does not start. I run it from Unknown sources, it never changes the view to the game view. It either: 1. Does not react at all 2. Turns black for a second and turns the app off 3. Turns the screen black for a second and leaves the app minimised, when turning it maximized it turns the screen back to black for a second again and nothing changes. I have tried referring to several tutorials which are mostly referring to older versions of Unreal or to troubleshooting of this similar problem, like this: https://forums.unrealengine.com/t/issues-getting-unreal-project-run-on-the-quest/128236 . Those proved to provide more options that are version specific or case-specific, none of them worked. Among things I have tried: 1. Changing SDKs and NDKs. 2. Disabling OpenXR. 3. Deploying with different settings (development/shipping/others ASTC/DXT/others). If I should set one of those to something specific (for example that I should always try to deploy ASTC, for the time of the troubleshooting, please let me know). Right now I am kind of losing hope and am looking for some guidance where should I be looking for next steps. Right now I am referring to UE5 documentation, let me know if thats the right approach. Specifically I am trying to use this: https://developer.oculus.com/documentation/unreal/unreal-quick-start-guide-quest/5.6KViews0likes11CommentsBuild Deployment Automation Failing on Server Side using ovr-platform-tool.exe
Hi, I've been working on a bash script that deploys to the app lab using the ovr-platform-tool.exe, the idea is to hook it up in my build automation machine and for specific targets (like a release) deploy it automatically from Unity Cloud Build to the App Lab. I referenced a lot of the code provided in the Unity SDK, particularly the content of OVRPlatformTool.cs I'm getting a server side error: [error] ERROR: An unexpected error occurred [error] 2024-02-24T03:02:04.219Z [ERROR] Server log: {"app_id":6906526809465140,"client":"COMMAND_LINE","log_level":"ERROR","event_name":"UNEXPECTED_ERROR","stack_trace":"TypeError: Cannot read properties of undefined (reading 'eventStart')\n at y (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at Function.from (<anonymous>)\n at Object.genUploadChunksConcurrently (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"caught\":true,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.96.0.000001\",\"compatibility_version\":2,\"session_id\":\"6906526809465140_2024-02-24T03:01:58.650Z\",\"command\":\"upload-quest-build\",\"app_id\":6906526809465140,\"platform\":\"ANDROID_6DOF\"}","platform":"ANDROID_6DOF","cli_version":"1.96.0.000001","session_id":"6906526809465140_2024-02-24T03:01:58.650Z","binary_id":"","duration":null,"is_patch_upload":0,"duration_since_session_start":5569} [error] 2024-02-24T03:02:04.242Z [ERROR] Server log: {"app_id":6906526809465140,"client":"COMMAND_LINE","log_level":"ERROR","event_name":"COMMAND_FAILED","stack_trace":"TypeError: Cannot read properties of undefined (reading 'eventStart')\n at y (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at Function.from (<anonymous>)\n at Object.genUploadChunksConcurrently (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"caught\":true,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.96.0.000001\",\"compatibility_version\":2,\"session_id\":\"6906526809465140_2024-02-24T03:01:58.650Z\",\"command\":\"upload-quest-build\",\"app_id\":6906526809465140,\"platform\":\"ANDROID_6DOF\"}","platform":"ANDROID_6DOF","cli_version":"1.96.0.000001","session_id":"6906526809465140_2024-02-24T03:01:58.650Z","binary_id":"","duration":null,"is_patch_upload":0,"duration_since_session_start":5592} [error] [2024-02-24T03:02:05.869Z] - 7.3.35.2.7.4 - ERROR: User script exited with status 1. Aborting. [error] [2024-02-24T03:02:05.995Z] - 7.3.35.2.7.4 - ERROR: Build of 'release' failed. 783: unexpected token at '' Any idea about whether it's a bug or something I'm missing on my end? This is my current deployment script: https://gist.github.com/hector-yumebau/2611b0c094de90231ab1be461bf5e5e62.5KViews1like7CommentsHow to deploy internal business app on Meta Quest?
I am building a custom training app for a client and looking for the best way to launch this on Quest headsets globally. Do business apps get approved if I upload it to the Quest store or is there a better way to approach this? Links, recommendations and documentation welcome! I can't find anything online at the momennt843Views1like1CommentApp can't see its obb file
Hey folks ... looking for any insight here ... we are moving from 4.27 to 5.2 ... everything builds and packages fine through editor ... installing the app and everything shows up correctly under unknown sources, but running the app just gives the infinite three dots. SDK and NDK are android-32, and we can launch and run successfully via the project launcher in Editor. Running adb logcat it looks like the system can't actually find the obb when it tries to execute, and goes into a download wait, which is the infinite three dots. Even though the obb is definitely there on the headset under Android\obb ... Added some prints to the default logging and the path it is using to call File.Exists() (in java) is correct and browsing with ADB shell to that location show the file is there, but file exists just fails -- We grant internal/external read and write permissions. Kinda at a loss as to what the hell is going on ... and why it isn't able to locate the obb. I can't try packaging the data within the apk as it's over 2Gb and the build fails ... Any help would be much appreciated ... [copy + edit of Richard's post on Unreal dev forum]1.4KViews1like0CommentsPreview app not appearing
I keep getting stuck with this issue. We lately been building and releasing some apps through the Release Channel. All of the invited users receive the invitation mail and accept that. But the odd thing is that the app only appears on some account and not on all of them. I already tried to accept the invitation more than once, restarted the headset, unsubscribe a specific user and re-invite that user again without any luck. How can I streamline this process?2.8KViews1like5CommentsStarting apk launches Oculus TV instead of the actual app
Hi, I have a weird issue on one of our Quests. When I try to launch my self-developed app (from the Unknown Sources menu), the app doesn't start. Insted, the Oculus TV window pops up, showing a black screen. Nothing happens and I can only click 'exit to channels'. The strange thing is that I can start the app using ADB without any issues. I tried reinstalling the app, rebooting the device etc.... didn't help. The same apk runs fine on other Quests that we have. The device info: Runtime version 29.0.0.59.370.289122674 How can I fix this? Can I get rid of the Oculus TV thing alltogether? Martijn1.4KViews0likes1CommentFigma Asset Template
Hi Everyone! I use Figma for creating our submission assets and I have taken the time to lay out the assets required in a figma community file. Hopefully this helps a fellow figma user! https://www.figma.com/community/file/1009572102642443544/Oculus-Developer-Assets1.1KViews1like0Comments