I can't add test users/accounts to Quest 3
I created test users from dashboard but when i try to add them from profile page, quest sends a link to mail. obviously i don't have any access on mail. I tried: 1-Creating fb account (sends confirmation mail) 2-Tried to add from mobile app and pc quest app. (Only instagram and facebook are available) I actually can log in from mobile or pc. so what do we do to use test users? factory reset to quest and log in? Thats frustrating. Do you have any suggestions?
Can't Add IBAN to my dev account
Hello, I am a developer, and my company and I are registered in France. When I try to add our financial information, I keep getting this error: "You've entered an invalid IBAN for the country you've chosen. Please enter a valid one." I’ve tried three different bank accounts, but the error persists. I contacted the support , but after three months, they replied that they’re still working on it. Could you provide any additional information or assistance on this issue? Thank you!Unable to update payout account on oculus developer dashboard
Good morning, I have been trying to update my payment information for 6 days now without success. The response from the update form is "We're having trouble completing your request. Please try again." When creating the account, I already had this type of problem which resolved itself after 3 weeks. After speaking with a chatbot for 3 days so that it did not direct me in any way and did not resolve the problem in any way, the ticket was purely closed without providing a response. It is also now impossible for me to repost a message because it detects that an identical message has already been posted. I can only try again every day to update my IBAN. UPDATE : I don't know how but my iban was changed. It therefore appears that an error message was sent but that the modification was made.
Payment Information tab is empty in developer account
In the financial information tab of my oculus developer dashboard when I click under the payment information it does not show the provided information. I need to check it and verify that the financial information provided is correct. This will affect my decision on whether to create a new organization or continue with the old organization that I had.
