Vanguard Charging Issue (Red flashing LED)
My new Meta Vanguard sunglasses (one day old) won't charge. I'm getting a constant flashing red LED, even though the case is fully charged (green LED). l've cleaned the contacts and tried a factory reset, but no change. Has anyone had this issue or found a fix?
Quick Connect no longer available?
For the past couple months I had been using Quick Connect to send photos to WhatsApp using the touchpad. It was very convenient not always having to talk to send pictures. I tried using it today and the feature was just gone? I haven’t found any documentation saying that this was removed so is it an issue on my end? I understand that some features are rolled out randomly but I’ve never heard of features being taken away. Does anyone else have this problem?
Meta RayBan Speaker not working!
I just got these brand new gen 2 meta glasses. I opened them today and only the right speaker plays audio. The left speaker is dead. I tried force restarting and unpairing but still nothing. Is there any way to fix this? I dont want to have to return this because Im supposed to take this to a trip in a few days.
New Meta AI app causing Meta Ray-Ban Display to have less battery than before
I'm on the latest Android update and ever since the new Meta AI app update from last week, my Meta Ray-Ban Display Glasses have been dying much faster than before the update. I'll use the glasses for about half of my workday (8am to 12pm) and they'll already be at 15% to dead. And this is without using any audio features and light display usage. Normally, I could use the glasses for my entire workday (8am to 5pm) and be left with at least 20% if not 30%. And that's after heavy music/audio usage (I have "Hey Meta" turned off as well, for reference). I'm on OnePlus Open and I've heard similar things. I hope others can post their experience as well and perhaps get some feedback to devs to fix this. It's quite annoying, because they were working perfectly fine before this!
Found Meta Glasses
I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I'm just not sure how at this point. I've tried contacting support and the automated chat said it'd send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? im a tour guide, so i mostly have people out of state/country on my tours so posting on local forum could be a dead end. I am in a location where a lot of locals visit, the spot they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything. I just really want to find the owner
Meta Ray Ban Display malfunction
I had gotten Meta Ray Ban Display (w/ prescriptions) as a birthday present and have been enjoying them for a long time, especially after the V23 update. However, today, when I went and turned them on, it wasn't working properly. The LED light wasn't working, the in-lens display wasn't showing, wasn't connecting to my smartphone via Bluetooth, and all I can hear is a sound effect when I tap the touchpad. Force restarting and factory resetting didn't work as the LED light is NOT working. I appreciate it if someone has a working solution to this problem. Thank you.Oakley HSTN meta glasses died once, and have died forever it seems.
So just bought a pair of the Oakley meta HSTN less than 2 weeks ago. They were doing fantastic. Then I forgot about them for a couple days and left them laying next to the case, not in it. I picked them up and got the little red led flash on the side of the glasses. So I put them in the case and to my surprise, it flashed green. Ok, pulled them back out and now there is no red light, or any light coming from the glasses. I have tried cleaning both the glasses and the case. I’ve tried hard resetting the case and the glasses. I’ve tried force restarting the glasses as well as simply cycling the power switch. I put the glasses in the case it would turn green. I somehow managed to get the glasses to re-pair to my phone (with no lights indicating anything). And the app showed 100% on both the glasses and the case? HOW?! They were literally just dead. So, ai supports says “ahh it’s just a charging issue”. Ya think so do ya, Jim Dandy? Well which one of the steps that I’ve literally already done do you want me to do again?! Change the earpiece orientation? Done that too. These things were great until they died….ONCE! I mean hell, why not just use some triple A’s in them since the rechargeable battery doesn’t seem to be rechargeable? So I just turned the power switch off and put them back in the case….. With the power switch turned off, the case shows the orange charging light…. And has shown it for 2 hours now. Still, no lights, no life. I expected more from brands like Oakley and Meta. Tell me if I’m missing something. I’m gonna leave them on charge overnight and maybe a hole in the sky will open up…
Possible fixes
I recently purchased the Ray Ban Gen 2. I love them, however. There is a list of things I do not like, The audio that comes out of the speaker rattles at a low frequency. It begins at 50% percent than stays like that, doesn't get worse because as you push for full volume, you seem to lose all the low end and focus more on the mid and upper range frequency. It actually sounds louder and fuller at 50% volume than it does at 100%. As for the bass, all you hear is a rattle from the low frequency. Even with voices. I do enjoy the stereo field you guys created. I can focus on song mixes at a low volume. If you guys can update the way the audio is being output with some kind of firmware that cleans up how the speakers receive the sound. That could fix that issue. I would also like to add that when you tell META to add information to the MEMORY section. Most of the time, it is mistaken for setting a REMINDER. That should be a problem that should be fixed, as well as META responding back to when it actually says that it has updated the memory with that information, but when you look back into the Settings and check in the Memory section, it is not updated. And if it is setting reminders, its not reminding me regardless of using other connected apps that would if i input that data. I would like for META AI app to be the main source of memory, documents, and reminders etc.. The average battery life for the glasses is 3-4 hours. They also seem to heat up easily when using Live AI for quite a bit of time. Anyways, awesome product! I hope we get some banging new updates soon and maybe add going live with Twitch or Streamlabs
URGENT Meta Account disabled due to linked Instagram ban - Lost access to all purchased games
Hello everyone, I am writing this from a temporary account I just created specifically to ask for help, as my main Meta account is currently disabled and I cannot log in to post here. My main Meta account was deactivated because it was linked to an Instagram account that was suspended for not following community rules. While I understand the decision regarding Instagram, my Meta Quest account has absolutely nothing to do with it. I recently bought a Quest 3S and I have invested a significant amount of money in a large library of games. Currently, my headset is basically a brick because I can no longer access the content I legally purchased. To be honest, I do not care about the Instagram account anymore. Meta can keep it disabled. However, I desperately need to recover my Meta or Oculus account and my game library. It feels very unfair to lose hundreds of euros worth of digital content because of a linked social media profile issue. Has anyone dealt with this before? Is there a way to decouple my banned Instagram from my Meta account so I can use my Quest 3S again? I really need help from a moderator or anyone who knows the right path to take. I have all my purchase receipts ready to prove ownership. Thank you so much for your time and help.
