Error Occurred: Generate new device code
I went to play an online game a few days ago, and it kicked me out telling me to go make a meta account. i do all the steps to make on, and then it tells me to go to www.meta.com/device to put in the code it prompted me with. I put in the code, and it said an error occurred, Generate new device code. Now i tried again a few days later, after that error happening many many times, and now it says the account I'm using does not match my purchases and stuff on my oculus account, saying I'm using a different account, BUT IM NOT. i really need help because I can't play any games.Solved280KViews87likes134CommentsOculus Link Infinite Loading?
I've been using Quest + Link almost since release and it has been working just fine but now all of a sudden it has stopped working. It says on the oculus client that my Quest is active and ready to go. I put on the headset and enable oculus link. When I do that my screen goes black and then I'm stuck on an infinite loading screen. All I can see are the three moving dots and nothing else. I've tried reinstalling, repairing and restarting the oculus software but nothing has worked. Any help would be greatSolved230KViews15likes38CommentsKnown Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the initiative to inform the team and create this fresh post in order to distinguish between those who faced the issue in the previous post and those who are currently experiencing it on V65-V67. We would greatly appreciate if everyone could please provide the following information: What's the full version number of your headset? (62.0.0.####### or likewise) Quick Settings > System > Software Update What's the full version number of your PC app? (62.0.0.####### or likewise) General > Scroll down to the bottom of the page. Is your PC app on PTC? Are you enrolled in Quest PTC? Any potential workarounds? Which headset is everyone using? Is this only happening with the Quest 3 currently, or is anyone experiencing the same thing on their Quest 2 and Pro I'll do my best to keep you all updated as soon as I find out anymore information! Update 5/26/24 Hey everyone, a little update for you - our awesome engineers are on top of this issue. Don't forget to send in your detailed reports and share any info you have, especially if this problem is new to you. Your input is super valuable! Update 6/6/24 I just wanted to give everyone a quick update that there haven't been any major changes yet. However, I want you all to know that I'm actively monitoring this thread every day and passing on any information that users provide to the engineering team. Update 6/11/24 The engineering team would like me to gather the serial numbers of the headsets of all those affected. Please send me a private message with your serial number. Please do NOT send your serial number in this or any thread publicly. Update 7/3/24 Thanks to all who sent in their Serial numbers. Our engineers are still looking into this matter and are working hard to resolve it in an future software update. Update 7/9/24 We appreciate all those who have provided their serial numbers. If you are still encountering the issue even after updating to V66, please reach out to our support team via private message here for further troubleshooting assistance.118KViews9likes111CommentsVR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"
VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)Solved61KViews4likes63Comments
Quest 3 - Liquid & Debris Error
Got the Quest 3 ten days ago. I've gotten warnings about USB-port containing some debris or liquid, when unplugging or plugging the USB-cable to Quest 3. This has also happened when I power up the headset with its power button. It is a popup window with this warning message. I have no idea if this is software or hardware issue. I got this message first time when I booted the headset for the very first time and plugged the USB-cable to headset. There is obviously no liquid damage or visible debris in the USB port, the device charges OK, I've charged the headset maybe 2 to 3 times, and today I again got a warning when I pressed the power button and the headset booted.Solved43KViews19likes17Comments
Bug in latest Quest 2 Os Version, createScreenCaptureIntent not working
Last version of Oculus 2 software Version: 32.0.0.58.353.311069636 OS Version: user-18371800151900000 Edit: Latest version still not working Version: 33.0.0.46.367.328965050 OS Version: user-19130100108500000 Edit2: Latest version still not working Version: 34.0.0.91.366.316373824 OS Version: user-20169900217500000 Edit3: Latest version now working Version: 42..... But not working with handtracking. Confirm screen has it disabled and cannot do anything untill user picks up a controller and confirms/denies it. has a new bug (was working in previous version 31.1....) and is working fine on other devices with android 10 The new bug is with asking for screen capture permission, If an app asks for it, exception is thrown. This should be working, there is no other way to get the required permission for screenCapture / recording private final ActivityResultLauncher<Intent> resultLauncher = registerForActivityResult .... .... MediaProjectionManager mediaProjectionManager = (MediaProjectionManager) getSystemService(MEDIA_PROJECTION_SERVICE); resultLauncher.launch(mediaProjectionManager.createScreenCaptureIntent()); throws android.content.ActivityNotFoundException: Unable to find explicit activity class {com.android.systemui/com.android.systemui.media.MediaProjectionPermissionActivity}; have you declared this activity in your AndroidManifest.xml? at android.app.Instrumentation.checkStartActivityResult(Instrumentation.java:2056) at android.app.Instrumentation.execStartActivity(Instrumentation.java:1716) at android.app.Activity.startActivityForResult(Activity.java:5211) at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:574) at androidx.core.app.ActivityCompat.startActivityForResult(ActivityCompat.java:234) at androidx.activity.ComponentActivity$2.onLaunch(ComponentActivity.java:208) at androidx.activity.result.ActivityResultRegistry$2.launch(ActivityResultRegistry.java:166) at androidx.activity.result.ActivityResultLauncher.launch(ActivityResultLauncher.java:47) Any suggestions? Or is my only option to hope they fix it in another version?Solved28KViews6likes46CommentsGhosts of Tabor Not Launching
I recently preordered ghost of tabor and downloaded yesterday on release and since it’s release yesterday I haven’t been able to get past the loading screen as it comes up with an error: (http error 0, login failed) I have reinstalled the game 3 times and I know my internet is not the issue as I have played online games on contractors today, I’ve checked permissions and I still can’t get past the loading screen, I’ve checked multiple things online and can’t get anywhere or find anything, can someone helpSolved27KViews0likes47CommentsVR should be fun, not frustrating - Steam VR PC Link problem
I am trying to build my VR (Quest 2) library by adding Steam VR games. Unfortunately, these games require a USB cable or 'air link' to run. I prefer the cable, so I bought a good quality - active - USB 3.x cable to connect my Quest 2 to my Windows 11 PC. Normally my procedure for playing a 'tethered' VR game on my quest 2 is this: 1. Plug the cable into my PC's USB 3.2 port and to the Quest 2. 1a) Power up the Quest 2 and wait it to boot up. 2. Start the Oculus app on the Windows 11 PC. Check that it recognized the Quest 2 headset 3. Start Steam. Select the VR game I want to play, then hit Play. 4. Put on Quest 2 headset. I see the game starting, but somewhere during game play, everything goes blank and I get the message 'pc disconnected'. So the first thing I did was to place the velcro cable management strap over the Quest 2 band so that it keeps the USB C cable in place. The connection feels good, and wiggling it during game play (when PC link is working) does not disconnect. The spontaneous disconnect appears to be a software/firmware glitch, and not a connector issue. It has occurred in multiple Steam VR games. I tried a Google search, and saw something about an alternate connection driver, but I wasn't in the mood to fiddle with the PC - I just wanted to enjoy some VR! Is there an alternate to Oculus Windows app when playing Steam VR games on the Quest 2? Thanks for your help Ethan_TXSolved25KViews3likes7Comments
Meta Quest Remote Desktop won´t start on Windows 11 Pro
Dear Community, I have a problem running Meta Quest Remote Desktop on Windows 11 Pro 23H2 (Build 22631.4037). Installation with Meta Quest Remote Desktop Setup.msi (Version from 13.8.24) works fine and shows no errors. However, when Opening the App Meta Quest Remote Desktop nothing happens and in the task manager MQRDCrashpadHandler is shown for 1-2 seconds. How can I install the Meta Quest Remote Desktop App on my machine. Happy to collect further data to solve the problem. Thanks in advance, TobiasSolved25KViews0likes70CommentsMeta Quest app - stuck on the "Pair a new device" screen
I'm stuck on the "Pair your headset with the Meta Quest app to continue." step during the Meta Quest 3 setup. The smartphone app tells me to "Allow permissions", which I have already done. I have "Use precise location" enabled as well. Pressing the blue "Continue" button does nothing. The Meta Quest 3 button is greyed out. I have a code displayed in the headset that I'm supposed to input somewhere in this app. What do I do? My Meta Quest app is up to date. I have already installed all system updates on my smartphone. My smartphone and Meta Quest 3 are on the same WiFi network. See screenshots:Solved21KViews1like9Comments
VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"
VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)Meta Quest app - stuck on the "Pair a new device" screen
I'm stuck on the "Pair your headset with the Meta Quest app to continue." step during the Meta Quest 3 setup. The smartphone app tells me to "Allow permissions", which I have already done. I have "Use precise location" enabled as well. Pressing the blue "Continue" button does nothing. The Meta Quest 3 button is greyed out. I have a code displayed in the headset that I'm supposed to input somewhere in this app. What do I do? My Meta Quest app is up to date. I have already installed all system updates on my smartphone. My smartphone and Meta Quest 3 are on the same WiFi network. See screenshots:
